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Verbal and Non-Verbal Communication Worksheet

Communication skills lesson 3: Verbal and non-verbal communication · Set 217 · 40 questions
TalentJR

Communication tip (Words and body together): Verbal = spoken words (“Well done!”, “Can I help?”, telling a joke, whispering a secret). Non-verbal = no words (a pat on the back, a high five, tapping your watch, pointing at the door, a wink). Body clues: a big smile, clapping → happy; yawning, checking the clock → bored; biting nails, a shaky voice → nervous; clenched fists, glaring eyes → angry. Words and body should match. “I’m fine” with tears in the eyes = they differ — gently ask again.

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  1. 1.True or false: here the words and body match. “Welcome,” she says, arms crossed, not looking up. (a) False (b) True
  2. 2.True or false: “saying “Well done!”” is verbal communication. (a) True (b) False
  3. 3.🙂 Words and face disagree: “I’m fine,” with a sad face. What do people usually believe? (a) the spelling (b) the words only (c) the volume only (d) the face and body
  4. 4.🔍 Which is the odd one out? (a) tapping your watch (b) saying “Well done!” (c) asking “Can I help?” (d) reading aloud
  5. 5.🗣️ Verbal or non-verbal: a high five? (a) non-verbal (b) verbal
  6. 6.True or false: here the words and body differ. “Welcome!” he says with open arms and a smile. (a) True (b) False
  7. 7.👀 What does this body language usually show: biting nails? (a) nervous (b) happy (c) angry (d) bored
  8. 8.🗣️ Verbal or non-verbal: raised eyebrows? (a) verbal (b) non-verbal
  9. 9.🎭 Do the words and the body match? “I’m listening,” she says, facing you, phone down. (a) words and body match (b) words and body differ
  10. 10.True or false: “reading aloud” is verbal communication. (a) True (b) False
  11. 11.🗣️ Verbal or non-verbal: shouting “Goal!”? (a) non-verbal (b) verbal
  12. 12.👍 Which of these is non-verbal communication? (a) saying “yes” (b) reading aloud (c) a phone call (d) a thumbs-up
  13. 13.True or false: “shouting “Goal!”” is non-verbal communication. (a) False (b) True
  14. 14.🔍 Which is the odd one out? (a) a warm hug (b) saying “Well done!” (c) singing “Happy Birthday” (d) whispering a secret
  15. 15.True or false: here the words and body differ. “I’m listening,” he says, staring at his phone. (a) True (b) False
  16. 16.🗣️ Verbal or non-verbal: tapping your watch? (a) verbal (b) non-verbal
  17. 17.👀 What does this body language usually show: a red face, tight jaw? (a) bored (b) happy (c) angry (d) nervous
  18. 18.🎭 Do the words and the body match? “Great idea!” he says, eyes shining, nodding fast. (a) words and body match (b) words and body differ
  19. 19.True or false: here the words and body match. “I’m listening,” she says, facing you, phone down. (a) True (b) False
  20. 20.👀 What does this body language usually show: stamping feet? (a) happy (b) nervous (c) bored (d) angry
  21. 21.🥱 You are telling a story and your friend keeps yawning. What is the non-verbal message? (a) very angry (b) wants more (c) bored or sleepy (d) very scared
  22. 22.True or false: here the words and body differ. “I’m sorry,” he says, smirking at his friend. (a) True (b) False
  23. 23.🎭 Do the words and the body match? “I’m fine,” he says, with tears in his eyes. (a) words and body match (b) words and body differ
  24. 24.🎭 Do the words and the body match? “Great idea,” she mutters, rolling her eyes. (a) words and body match (b) words and body differ
  25. 25.True or false: “a warm hug” is verbal communication. (a) False (b) True
  26. 26.🎭 Do the words and the body match? “I’m fine,” she says, smiling and relaxed. (a) words and body match (b) words and body differ
  27. 27.🗣️ Which of these is non-verbal communication? (a) reading aloud (b) a high five (c) asking “Can I help?” (d) telling a joke
  28. 28.🔍 Which is the odd one out? (a) hands on hips (b) a pat on the back (c) singing “Happy Birthday” (d) raised eyebrows
  29. 29.👀 What does this body language usually show: doodling, not looking up? (a) bored (b) happy (c) angry (d) nervous
  30. 30.🗣️ Which of these is verbal communication? (a) a wink (b) a pat on the back (c) asking “Can I help?” (d) raised eyebrows
  31. 31.True or false: here the words and body differ. “Great idea!” he says, eyes shining, nodding fast. (a) True (b) False
  32. 32.👀 What does this body language usually show: slumped, half-shut eyes? (a) happy (b) nervous (c) bored (d) angry
  33. 33.👀 Which of these usually shows someone is happy? (a) sweaty, shaky hands (b) slumped, half-shut eyes (c) doodling, not looking up (d) a big, bright smile
  34. 34.🗣️ Which of these is non-verbal communication? (a) shouting “Goal!” (b) raised eyebrows (c) telling a joke (d) singing “Happy Birthday”
  35. 35.🗣️ Which of these is verbal communication? (a) a high five (b) shouting “Goal!” (c) tapping your watch (d) a pat on the back
  36. 36.🗣️ Verbal or non-verbal: a pat on the back? (a) verbal (b) non-verbal
  37. 37.True or false: here the words and body differ. “I’m sorry,” she says softly, looking at you. (a) True (b) False
  38. 38.👀 What does this body language usually show: sweaty, shaky hands? (a) angry (b) happy (c) nervous (d) bored
  39. 39.🔍 Which is the odd one out? (a) tapping your watch (b) a pat on the back (c) shouting “Goal!” (d) hands on hips
  40. 40.👀 What does this body language usually show: a big, bright smile? (a) bored (b) nervous (c) happy (d) angry

Answer key

  1. False
  2. True
  3. the face and body
  4. tapping your watch
  5. non-verbal
  6. False
  7. nervous
  8. non-verbal
  9. words and body match
  10. True
  11. verbal
  12. a thumbs-up
  13. False
  14. a warm hug
  15. True
  16. non-verbal
  17. angry
  18. words and body match
  19. True
  20. angry
  21. bored or sleepy
  22. True
  23. words and body differ
  24. words and body differ
  25. False
  26. words and body match
  27. a high five
  28. singing “Happy Birthday”
  29. bored
  30. asking “Can I help?”
  31. False
  32. bored
  33. a big, bright smile
  34. raised eyebrows
  35. shouting “Goal!”
  36. non-verbal
  37. False
  38. nervous
  39. shouting “Goal!”
  40. happy

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