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Verbal and Non-Verbal Communication Worksheet

Communication skills lesson 3: Verbal and non-verbal communication · Set 340 · 40 questions
TalentJR

Communication tip (Words and body together): Verbal = spoken words (“Well done!”, “Can I help?”, telling a joke, whispering a secret). Non-verbal = no words (a pat on the back, a high five, tapping your watch, pointing at the door, a wink). Body clues: a big smile, clapping → happy; yawning, checking the clock → bored; biting nails, a shaky voice → nervous; clenched fists, glaring eyes → angry. Words and body should match. “I’m fine” with tears in the eyes = they differ — gently ask again.

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  1. 1.True or false: here the words and body differ. “Welcome!” he says with open arms and a smile. (a) False (b) True
  2. 2.True or false: here the words and body differ. “I’m listening,” she says, facing you, phone down. (a) False (b) True
  3. 3.True or false: here the words and body match. “Welcome,” she says, arms crossed, not looking up. (a) False (b) True
  4. 4.🔍 Which is the odd one out? (a) telling a joke (b) saying “Well done!” (c) a wink (d) asking “Can I help?”
  5. 5.🗣️ Which of these is verbal communication? (a) tapping your watch (b) a high five (c) a pat on the back (d) asking “Can I help?”
  6. 6.👀 What does this body language usually show: doodling, not looking up? (a) bored (b) happy (c) nervous (d) angry
  7. 7.True or false: “reading aloud” is non-verbal communication. (a) False (b) True
  8. 8.👀 What does this body language usually show: yawning again and again? (a) bored (b) nervous (c) angry (d) happy
  9. 9.🔍 Which is the odd one out? (a) shouting “Goal!” (b) saying “Well done!” (c) telling a joke (d) a pat on the back
  10. 10.True or false: “a warm hug” is verbal communication. (a) True (b) False
  11. 11.🔍 Which is the odd one out? (a) saying “Well done!” (b) a high five (c) singing “Happy Birthday” (d) shouting “Goal!”
  12. 12.🔍 Which is the odd one out? (a) tapping your watch (b) hands on hips (c) a wink (d) saying “Well done!”
  13. 13.🗣️ Which of these is non-verbal communication? (a) telling a joke (b) tapping your watch (c) reading aloud (d) asking “Can I help?”
  14. 14.🔍 Which is the odd one out? (a) telling a joke (b) reading aloud (c) pointing at the door (d) asking “Can I help?”
  15. 15.👀 What does this body language usually show: a little happy jump? (a) angry (b) bored (c) nervous (d) happy
  16. 16.🔍 Which is the odd one out? (a) tapping your watch (b) a high five (c) a pat on the back (d) asking “Can I help?”
  17. 17.👀 What does this body language usually show: a big, bright smile? (a) nervous (b) angry (c) happy (d) bored
  18. 18.🔍 Which is the odd one out? (a) singing “Happy Birthday” (b) saying “Well done!” (c) a warm hug (d) shouting “Goal!”
  19. 19.🔍 Which is the odd one out? (a) tapping your watch (b) a wink (c) hands on hips (d) telling a joke
  20. 20.🎭 Do the words and the body match? “Welcome!” he says with open arms and a smile. (a) words and body match (b) words and body differ
  21. 21.True or false: “tapping your watch” is verbal communication. (a) True (b) False
  22. 22.True or false: “shouting “Goal!”” is verbal communication. (a) True (b) False
  23. 23.🗣️ Which of these is non-verbal communication? (a) reading aloud (b) saying “Well done!” (c) a wink (d) shouting “Goal!”
  24. 24.🎭 Do the words and the body match? “Welcome,” she says, arms crossed, not looking up. (a) words and body differ (b) words and body match
  25. 25.True or false: “a pat on the back” is verbal communication. (a) True (b) False
  26. 26.True or false: “whispering a secret” is verbal communication. (a) False (b) True
  27. 27.👀 What does this body language usually show: a shaky voice? (a) angry (b) happy (c) nervous (d) bored
  28. 28.👀 Which of these usually shows someone is nervous? (a) a little happy jump (b) a big, bright smile (c) biting nails (d) clapping with joy
  29. 29.👀 Which of these usually shows someone is nervous? (a) yawning again and again (b) hiding behind a friend (c) a little happy jump (d) laughing with friends
  30. 30.🎭 Do the words and the body match? “I’m sorry,” she says softly, looking at you. (a) words and body differ (b) words and body match
  31. 31.🗣️ Verbal or non-verbal: tapping your watch? (a) non-verbal (b) verbal
  32. 32.True or false: here the words and body match. “I’m sorry,” she says softly, looking at you. (a) False (b) True
  33. 33.🔍 Which is the odd one out? (a) reading aloud (b) hands on hips (c) a high five (d) a warm hug
  34. 34.True or false: “asking “Can I help?”” is verbal communication. (a) True (b) False
  35. 35.🗣️ Which of these is verbal communication? (a) a thumbs-up (b) a smile (c) a nod (d) saying “thank you”
  36. 36.👀 What does this body language usually show: clapping with joy? (a) bored (b) happy (c) nervous (d) angry
  37. 37.👀 What does this body language usually show: slumped, half-shut eyes? (a) nervous (b) bored (c) angry (d) happy
  38. 38.🗣️ Which of these is non-verbal communication? (a) pointing at the door (b) whispering a secret (c) asking “Can I help?” (d) singing “Happy Birthday”
  39. 39.🗣️ Which of these is verbal communication? (a) a warm hug (b) tapping your watch (c) shouting “Goal!” (d) hands on hips
  40. 40.True or false: “a warm hug” is non-verbal communication. (a) False (b) True

Answer key

  1. False
  2. False
  3. False
  4. a wink
  5. asking “Can I help?”
  6. bored
  7. False
  8. bored
  9. a pat on the back
  10. False
  11. a high five
  12. saying “Well done!”
  13. tapping your watch
  14. pointing at the door
  15. happy
  16. asking “Can I help?”
  17. happy
  18. a warm hug
  19. telling a joke
  20. words and body match
  21. False
  22. True
  23. a wink
  24. words and body differ
  25. False
  26. True
  27. nervous
  28. biting nails
  29. hiding behind a friend
  30. words and body match
  31. non-verbal
  32. True
  33. reading aloud
  34. True
  35. saying “thank you”
  36. happy
  37. bored
  38. pointing at the door
  39. shouting “Goal!”
  40. True

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