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Verbal and Non-Verbal Communication Worksheet

Communication skills lesson 3: Verbal and non-verbal communication · Set 354 · 40 questions
TalentJR

Communication tip (Words and body together): Verbal = spoken words (“Well done!”, “Can I help?”, telling a joke, whispering a secret). Non-verbal = no words (a pat on the back, a high five, tapping your watch, pointing at the door, a wink). Body clues: a big smile, clapping → happy; yawning, checking the clock → bored; biting nails, a shaky voice → nervous; clenched fists, glaring eyes → angry. Words and body should match. “I’m fine” with tears in the eyes = they differ — gently ask again.

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  1. 1.🗣️ Which of these is verbal communication? (a) raised eyebrows (b) saying “Well done!” (c) a pat on the back (d) pointing at the door
  2. 2.🗣️ Verbal or non-verbal: reading aloud? (a) verbal (b) non-verbal
  3. 3.True or false: “reading aloud” is non-verbal communication. (a) False (b) True
  4. 4.🎭 Do the words and the body match? “I’m sorry,” she says softly, looking at you. (a) words and body differ (b) words and body match
  5. 5.True or false: here the words and body match. “Great idea,” she mutters, rolling her eyes. (a) False (b) True
  6. 6.👍 Which of these is non-verbal communication? (a) saying “yes” (b) a phone call (c) reading aloud (d) a thumbs-up
  7. 7.🗣️ Verbal or non-verbal: a pat on the back? (a) verbal (b) non-verbal
  8. 8.True or false: “hands on hips” is non-verbal communication. (a) True (b) False
  9. 9.👀 Which of these usually shows someone is nervous? (a) a red face, tight jaw (b) hiding behind a friend (c) clenched fists (d) laughing with friends
  10. 10.True or false: here the words and body match. “I’m listening,” he says, staring at his phone. (a) False (b) True
  11. 11.👀 What does this body language usually show: a red face, tight jaw? (a) happy (b) nervous (c) angry (d) bored
  12. 12.🗣️ Which of these is verbal communication? (a) a high five (b) asking “Can I help?” (c) raised eyebrows (d) hands on hips
  13. 13.🗣️ Which of these is verbal communication? (a) telling a joke (b) a wink (c) pointing at the door (d) raised eyebrows
  14. 14.🔍 Which is the odd one out? (a) saying “Well done!” (b) singing “Happy Birthday” (c) a warm hug (d) whispering a secret
  15. 15.🔍 Which is the odd one out? (a) telling a joke (b) singing “Happy Birthday” (c) asking “Can I help?” (d) tapping your watch
  16. 16.True or false: “saying “Well done!”” is verbal communication. (a) False (b) True
  17. 17.👀 What does this body language usually show: hiding behind a friend? (a) bored (b) angry (c) happy (d) nervous
  18. 18.🗣️ Verbal or non-verbal: hands on hips? (a) non-verbal (b) verbal
  19. 19.True or false: here the words and body match. “I’m fine,” she says, smiling and relaxed. (a) True (b) False
  20. 20.👀 What does this body language usually show: slumped, half-shut eyes? (a) bored (b) nervous (c) angry (d) happy
  21. 21.🗣️ Which of these is verbal communication? (a) a warm hug (b) a pat on the back (c) whispering a secret (d) pointing at the door
  22. 22.🗣️ Verbal or non-verbal: raised eyebrows? (a) verbal (b) non-verbal
  23. 23.🎭 Do the words and the body match? “I’m fine,” he says, with tears in his eyes. (a) words and body differ (b) words and body match
  24. 24.🔍 Which is the odd one out? (a) saying “Well done!” (b) asking “Can I help?” (c) pointing at the door (d) whispering a secret
  25. 25.🗣️ Verbal or non-verbal: telling a joke? (a) non-verbal (b) verbal
  26. 26.👀 Which of these usually shows someone is angry? (a) glaring eyes (b) biting nails (c) hiding behind a friend (d) laughing with friends
  27. 27.👀 What does this body language usually show: laughing with friends? (a) angry (b) bored (c) nervous (d) happy
  28. 28.🗣️ Which of these is non-verbal communication? (a) whispering a secret (b) hands on hips (c) saying “Well done!” (d) asking “Can I help?”
  29. 29.🎭 Do the words and the body match? “Welcome!” he says with open arms and a smile. (a) words and body differ (b) words and body match
  30. 30.True or false: here the words and body differ. “Great idea,” she mutters, rolling her eyes. (a) False (b) True
  31. 31.👀 Which of these usually shows someone is nervous? (a) checking the clock often (b) stamping feet (c) a shaky voice (d) a big, bright smile
  32. 32.🔍 Which is the odd one out? (a) asking “Can I help?” (b) telling a joke (c) reading aloud (d) a wink
  33. 33.👀 Which of these usually shows someone is bored? (a) biting nails (b) hiding behind a friend (c) slumped, half-shut eyes (d) a red face, tight jaw
  34. 34.🎭 Do the words and the body match? “Great idea!” he says, eyes shining, nodding fast. (a) words and body match (b) words and body differ
  35. 35.🗣️ Which of these is non-verbal communication? (a) telling a joke (b) asking “Can I help?” (c) whispering a secret (d) a wink
  36. 36.🗣️ Which of these is non-verbal communication? (a) saying “Well done!” (b) singing “Happy Birthday” (c) pointing at the door (d) whispering a secret
  37. 37.🗣️ Verbal or non-verbal: a wink? (a) verbal (b) non-verbal
  38. 38.True or false: “tapping your watch” is non-verbal communication. (a) False (b) True
  39. 39.👀 Which of these usually shows someone is happy? (a) yawning again and again (b) stamping feet (c) clenched fists (d) laughing with friends
  40. 40.👀 Which of these usually shows someone is happy? (a) a big, bright smile (b) clenched fists (c) a red face, tight jaw (d) doodling, not looking up

Answer key

  1. saying “Well done!”
  2. verbal
  3. False
  4. words and body match
  5. False
  6. a thumbs-up
  7. non-verbal
  8. True
  9. hiding behind a friend
  10. False
  11. angry
  12. asking “Can I help?”
  13. telling a joke
  14. a warm hug
  15. tapping your watch
  16. True
  17. nervous
  18. non-verbal
  19. True
  20. bored
  21. whispering a secret
  22. non-verbal
  23. words and body differ
  24. pointing at the door
  25. verbal
  26. glaring eyes
  27. happy
  28. hands on hips
  29. words and body match
  30. True
  31. a shaky voice
  32. a wink
  33. slumped, half-shut eyes
  34. words and body match
  35. a wink
  36. pointing at the door
  37. non-verbal
  38. True
  39. laughing with friends
  40. a big, bright smile

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