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Verbal and Non-Verbal Communication Worksheet

Communication skills lesson 3: Verbal and non-verbal communication · Set 414 · 40 questions
TalentJR

Communication tip (Words and body together): Verbal = spoken words (“Well done!”, “Can I help?”, telling a joke, whispering a secret). Non-verbal = no words (a pat on the back, a high five, tapping your watch, pointing at the door, a wink). Body clues: a big smile, clapping → happy; yawning, checking the clock → bored; biting nails, a shaky voice → nervous; clenched fists, glaring eyes → angry. Words and body should match. “I’m fine” with tears in the eyes = they differ — gently ask again.

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  1. 1.🎭 Do the words and the body match? “I’m fine,” she says, smiling and relaxed. (a) words and body differ (b) words and body match
  2. 2.True or false: here the words and body differ. “I’m listening,” she says, facing you, phone down. (a) True (b) False
  3. 3.🎭 Why does non-verbal communication matter? (a) it replaces all words (b) it shows real feelings (c) it never matters (d) it is only for actors
  4. 4.True or false: here the words and body differ. “I’m sorry,” she says softly, looking at you. (a) False (b) True
  5. 5.🗣️ Which of these is verbal communication? (a) a smile (b) a nod (c) a thumbs-up (d) saying “thank you”
  6. 6.🔍 Which is the odd one out? (a) a wink (b) reading aloud (c) whispering a secret (d) telling a joke
  7. 7.🗣️ Which of these is non-verbal communication? (a) a pat on the back (b) telling a joke (c) whispering a secret (d) singing “Happy Birthday”
  8. 8.🗣️ Which of these is verbal communication? (a) raised eyebrows (b) pointing at the door (c) a warm hug (d) telling a joke
  9. 9.🗣️ Which of these is non-verbal communication? (a) tapping your watch (b) asking “Can I help?” (c) shouting “Goal!” (d) whispering a secret
  10. 10.👀 Which of these usually shows someone is angry? (a) clapping with joy (b) slumped, half-shut eyes (c) laughing with friends (d) clenched fists
  11. 11.🗣️ Which of these is verbal communication? (a) saying “Well done!” (b) a pat on the back (c) raised eyebrows (d) hands on hips
  12. 12.True or false: here the words and body differ. “Great idea!” he says, eyes shining, nodding fast. (a) True (b) False
  13. 13.True or false: here the words and body match. “Great idea,” she mutters, rolling her eyes. (a) False (b) True
  14. 14.True or false: here the words and body match. “Welcome!” he says with open arms and a smile. (a) True (b) False
  15. 15.True or false: “asking “Can I help?”” is non-verbal communication. (a) True (b) False
  16. 16.👀 What does this body language usually show: biting nails? (a) bored (b) happy (c) angry (d) nervous
  17. 17.🗣️ Which of these is non-verbal communication? (a) telling a joke (b) asking “Can I help?” (c) a high five (d) whispering a secret
  18. 18.👍 Which of these is non-verbal communication? (a) a phone call (b) saying “yes” (c) reading aloud (d) a thumbs-up
  19. 19.👀 What does this body language usually show: yawning again and again? (a) angry (b) happy (c) nervous (d) bored
  20. 20.👀 Which of these usually shows someone is happy? (a) clenched fists (b) laughing with friends (c) checking the clock often (d) stamping feet
  21. 21.🗣️ Which of these is non-verbal communication? (a) shouting “Goal!” (b) asking “Can I help?” (c) hands on hips (d) saying “Well done!”
  22. 22.👀 What does this body language usually show: slumped, half-shut eyes? (a) happy (b) nervous (c) bored (d) angry
  23. 23.True or false: “pointing at the door” is non-verbal communication. (a) False (b) True
  24. 24.🎭 Do the words and the body match? “Welcome!” he says with open arms and a smile. (a) words and body match (b) words and body differ
  25. 25.🗣️ Which of these is verbal communication? (a) a pat on the back (b) raised eyebrows (c) a warm hug (d) singing “Happy Birthday”
  26. 26.True or false: “a pat on the back” is verbal communication. (a) False (b) True
  27. 27.True or false: here the words and body differ. “I’m fine,” she says, smiling and relaxed. (a) True (b) False
  28. 28.True or false: here the words and body differ. “I’m fine,” he says, with tears in his eyes. (a) True (b) False
  29. 29.🎭 Do the words and the body match? “I’m sorry,” he says, smirking at his friend. (a) words and body differ (b) words and body match
  30. 30.🗣️ Which of these is non-verbal communication? (a) asking “Can I help?” (b) saying “Well done!” (c) pointing at the door (d) singing “Happy Birthday”
  31. 31.🎭 Do the words and the body match? “I’m sorry,” she says softly, looking at you. (a) words and body differ (b) words and body match
  32. 32.🗣️ Verbal or non-verbal: a pat on the back? (a) non-verbal (b) verbal
  33. 33.True or false: here the words and body differ. “I’m listening,” he says, staring at his phone. (a) False (b) True
  34. 34.True or false: here the words and body differ. “I’m sorry,” he says, smirking at his friend. (a) False (b) True
  35. 35.👀 Which of these usually shows someone is happy? (a) a red face, tight jaw (b) a big, bright smile (c) checking the clock often (d) slumped, half-shut eyes
  36. 36.🗣️ Verbal or non-verbal: singing “Happy Birthday”? (a) verbal (b) non-verbal
  37. 37.True or false: “telling a joke” is non-verbal communication. (a) True (b) False
  38. 38.🗣️ Verbal or non-verbal: reading aloud? (a) non-verbal (b) verbal
  39. 39.🙂 Words and face disagree: “I’m fine,” with a sad face. What do people usually believe? (a) the words only (b) the spelling (c) the face and body (d) the volume only
  40. 40.True or false: “saying “Well done!”” is non-verbal communication. (a) False (b) True

Answer key

  1. words and body match
  2. False
  3. it shows real feelings
  4. False
  5. saying “thank you”
  6. a wink
  7. a pat on the back
  8. telling a joke
  9. tapping your watch
  10. clenched fists
  11. saying “Well done!”
  12. False
  13. False
  14. True
  15. False
  16. nervous
  17. a high five
  18. a thumbs-up
  19. bored
  20. laughing with friends
  21. hands on hips
  22. bored
  23. True
  24. words and body match
  25. singing “Happy Birthday”
  26. False
  27. False
  28. True
  29. words and body differ
  30. pointing at the door
  31. words and body match
  32. non-verbal
  33. True
  34. True
  35. a big, bright smile
  36. verbal
  37. False
  38. verbal
  39. the face and body
  40. False

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