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Verbal and Non-Verbal Communication Worksheet

Communication skills lesson 3: Verbal and non-verbal communication · Set 839 · 40 questions
TalentJR

Communication tip (Words and body together): Verbal = spoken words (“Well done!”, “Can I help?”, telling a joke, whispering a secret). Non-verbal = no words (a pat on the back, a high five, tapping your watch, pointing at the door, a wink). Body clues: a big smile, clapping → happy; yawning, checking the clock → bored; biting nails, a shaky voice → nervous; clenched fists, glaring eyes → angry. Words and body should match. “I’m fine” with tears in the eyes = they differ — gently ask again.

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  1. 1.🗣️ Which of these is verbal communication? (a) a pat on the back (b) singing “Happy Birthday” (c) raised eyebrows (d) pointing at the door
  2. 2.🗣️ Which of these is non-verbal communication? (a) asking “Can I help?” (b) a pat on the back (c) saying “Well done!” (d) whispering a secret
  3. 3.🗣️ Which of these is non-verbal communication? (a) singing “Happy Birthday” (b) reading aloud (c) asking “Can I help?” (d) a wink
  4. 4.🗣️ Which of these is verbal communication? (a) pointing at the door (b) tapping your watch (c) telling a joke (d) raised eyebrows
  5. 5.True or false: here the words and body differ. “I’m fine,” he says, with tears in his eyes. (a) False (b) True
  6. 6.👀 What does this body language usually show: a shaky voice? (a) happy (b) bored (c) nervous (d) angry
  7. 7.🗣️ Which of these is verbal communication? (a) asking “Can I help?” (b) a pat on the back (c) pointing at the door (d) raised eyebrows
  8. 8.🎭 Do the words and the body match? “I’m listening,” she says, facing you, phone down. (a) words and body differ (b) words and body match
  9. 9.🔍 Which is the odd one out? (a) a high five (b) a wink (c) shouting “Goal!” (d) a pat on the back
  10. 10.True or false: here the words and body differ. “I’m listening,” she says, facing you, phone down. (a) False (b) True
  11. 11.🙂 Words and face disagree: “I’m fine,” with a sad face. What do people usually believe? (a) the spelling (b) the volume only (c) the words only (d) the face and body
  12. 12.True or false: “saying “Well done!”” is verbal communication. (a) False (b) True
  13. 13.True or false: “pointing at the door” is non-verbal communication. (a) True (b) False
  14. 14.True or false: here the words and body match. “Welcome,” she says, arms crossed, not looking up. (a) False (b) True
  15. 15.True or false: here the words and body match. “I’m listening,” she says, facing you, phone down. (a) True (b) False
  16. 16.🗣️ Which of these is verbal communication? (a) raised eyebrows (b) tapping your watch (c) saying “Well done!” (d) a warm hug
  17. 17.🗣️ Verbal or non-verbal: saying “Well done!”? (a) verbal (b) non-verbal
  18. 18.🎭 Do the words and the body match? “I’m sorry,” he says, smirking at his friend. (a) words and body differ (b) words and body match
  19. 19.True or false: here the words and body match. “I’m fine,” he says, with tears in his eyes. (a) True (b) False
  20. 20.👀 Which of these usually shows someone is happy? (a) slumped, half-shut eyes (b) yawning again and again (c) laughing with friends (d) a shaky voice
  21. 21.🗣️ Which of these is non-verbal communication? (a) asking “Can I help?” (b) reading aloud (c) whispering a secret (d) a high five
  22. 22.🎭 Do the words and the body match? “Welcome!” he says with open arms and a smile. (a) words and body match (b) words and body differ
  23. 23.True or false: “singing “Happy Birthday”” is non-verbal communication. (a) True (b) False
  24. 24.True or false: here the words and body differ. “I’m fine,” she says, smiling and relaxed. (a) True (b) False
  25. 25.True or false: “whispering a secret” is verbal communication. (a) False (b) True
  26. 26.🔍 Which is the odd one out? (a) reading aloud (b) tapping your watch (c) asking “Can I help?” (d) telling a joke
  27. 27.🎭 Do the words and the body match? “I’m fine,” he says, with tears in his eyes. (a) words and body differ (b) words and body match
  28. 28.👀 What does this body language usually show: stamping feet? (a) nervous (b) bored (c) angry (d) happy
  29. 29.👀 What does this body language usually show: a little happy jump? (a) angry (b) bored (c) nervous (d) happy
  30. 30.👀 Which of these usually shows someone is happy? (a) sweaty, shaky hands (b) hiding behind a friend (c) checking the clock often (d) a little happy jump
  31. 31.🔍 Which is the odd one out? (a) telling a joke (b) saying “Well done!” (c) singing “Happy Birthday” (d) raised eyebrows
  32. 32.👀 Which of these usually shows someone is bored? (a) clapping with joy (b) a little happy jump (c) laughing with friends (d) slumped, half-shut eyes
  33. 33.👀 What does this body language usually show: a red face, tight jaw? (a) angry (b) nervous (c) happy (d) bored
  34. 34.True or false: here the words and body differ. “Welcome!” he says with open arms and a smile. (a) True (b) False
  35. 35.🔍 Which is the odd one out? (a) hands on hips (b) asking “Can I help?” (c) a pat on the back (d) tapping your watch
  36. 36.👀 Which of these usually shows someone is bored? (a) laughing with friends (b) biting nails (c) sweaty, shaky hands (d) doodling, not looking up
  37. 37.😐 Your friend says “Nice drawing” without looking up from his phone. What does his body show? (a) great excitement (b) real curiosity (c) deep pride (d) not much interest
  38. 38.🎭 Do the words and the body match? “I’m listening,” he says, staring at his phone. (a) words and body match (b) words and body differ
  39. 39.🔍 Which is the odd one out? (a) singing “Happy Birthday” (b) whispering a secret (c) a wink (d) asking “Can I help?”
  40. 40.🗣️ Verbal or non-verbal: a pat on the back? (a) verbal (b) non-verbal

Answer key

  1. singing “Happy Birthday”
  2. a pat on the back
  3. a wink
  4. telling a joke
  5. True
  6. nervous
  7. asking “Can I help?”
  8. words and body match
  9. shouting “Goal!”
  10. False
  11. the face and body
  12. True
  13. True
  14. False
  15. True
  16. saying “Well done!”
  17. verbal
  18. words and body differ
  19. False
  20. laughing with friends
  21. a high five
  22. words and body match
  23. False
  24. False
  25. True
  26. tapping your watch
  27. words and body differ
  28. angry
  29. happy
  30. a little happy jump
  31. raised eyebrows
  32. slumped, half-shut eyes
  33. angry
  34. False
  35. asking “Can I help?”
  36. doodling, not looking up
  37. not much interest
  38. words and body differ
  39. a wink
  40. non-verbal

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