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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 107 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “It’s rubbish.” (d) “Thank you!”
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  3. 3.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  4. 4.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  5. 5.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  7. 7.True or false: “Nice.” is a vague compliment. (a) False (b) True
  8. 8.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  9. 9.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  10. 10.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  11. 11.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  12. 12.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  14. 14.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  16. 16.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) after a year (c) as soon as you can (d) only if caught
  17. 17.True or false: “Good.” is a specific compliment. (a) True (b) False
  18. 18.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  19. 19.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  21. 21.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  22. 22.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  23. 23.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  24. 24.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  25. 25.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  26. 26.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  27. 27.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it shows respect (c) it gets free food (d) it is a rule
  28. 28.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  29. 29.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  30. 30.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  32. 32.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  33. 33.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  34. 34.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) False (b) True
  35. 35.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  36. 36.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  37. 37.True or false: “Nice.” is a specific compliment. (a) False (b) True
  38. 38.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  39. 39.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  40. 40.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True

Answer key

  1. “Thank you!”
  2. unkind feedback
  3. False
  4. False
  5. True
  6. a fake apology
  7. True
  8. a fake apology
  9. True
  10. kind, useful feedback
  11. True
  12. a real apology
  13. kind, useful feedback
  14. a vague compliment
  15. unkind feedback
  16. as soon as you can
  17. False
  18. False
  19. a vague compliment
  20. unkind feedback
  21. False
  22. True
  23. True
  24. True
  25. a fake apology
  26. a specific compliment
  27. it shows respect
  28. False
  29. a vague compliment
  30. True
  31. False
  32. a fake apology
  33. kind, useful feedback
  34. True
  35. True
  36. False
  37. False
  38. a real apology
  39. a real apology
  40. True

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