Kind words: thanks, sorry and feedback — Communication skills for students
Small words build strong friendships. A real apology names what you did and how you will fix it: “I’m sorry I broke your pencil. I’ll get you a new one.” A fake apology adds a “but” and blames: “Sorry, but it’s your fault for leaving it there.” A specific compliment (“The way you shaded the mango looks real”) means more than “Nice.” Kind, useful feedback gives one good thing and one tip, and when you get feedback, listen and say thanks.
Specific and sincere — “name what you did, what was good, and what could be better”
A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.”
Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.”
A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.
Use it for: After mistakes and arguments, birthdays and wins, art and project reviews, and every day with helpers.
Worked example: 🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” → a fake apology
It says sorry, then adds “but” and blames the other person.
“Sorry, but it’s your fault for leaving it there.” is a fake apology.
Check: Try it: give three specific compliments today and one real apology if you owe one ✓
Work it out in your head or on paper, then tap your answer — or type it and press Check. Stuck? Press “Show me how”.
Right: 0 · Tried: 0
🏁 Lesson 23 test
20 questions. Check each answer, then go to the next one. Get 16 or more right to pass.
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Part 4 · Communication in real life. You can still take the test without signing in.
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