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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 144 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  2. 2.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  3. 3.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  4. 4.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  5. 5.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  6. 6.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) True (b) False
  7. 7.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  8. 8.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  9. 9.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  10. 10.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  12. 12.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  13. 13.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  14. 14.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  15. 15.True or false: “Good.” is a specific compliment. (a) False (b) True
  16. 16.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  17. 17.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  18. 18.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  19. 19.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  20. 20.🧩 A real apology includes… (a) sorry plus a fix (b) a laugh (c) a “but” excuse (d) blaming them
  21. 21.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it is too formal (c) it shows respect (d) it gets free food
  22. 22.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  23. 23.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  24. 24.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  25. 25.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  26. 26.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) argue back (c) tear the poster (d) sulk
  27. 27.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  28. 28.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  29. 29.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  30. 30.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  31. 31.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  32. 32.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  33. 33.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  34. 34.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  35. 35.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  36. 36.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  37. 37.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  38. 38.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  39. 39.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  40. 40.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True

Answer key

  1. False
  2. False
  3. a real apology
  4. False
  5. True
  6. False
  7. False
  8. a specific compliment
  9. False
  10. a fake apology
  11. unkind feedback
  12. a real apology
  13. a specific compliment
  14. True
  15. False
  16. kind, useful feedback
  17. False
  18. a vague compliment
  19. unkind feedback
  20. sorry plus a fix
  21. it shows respect
  22. True
  23. False
  24. a vague compliment
  25. True
  26. listen and say thanks
  27. kind, useful feedback
  28. a fake apology
  29. False
  30. False
  31. True
  32. True
  33. a vague compliment
  34. a fake apology
  35. a vague compliment
  36. False
  37. a fake apology
  38. True
  39. True
  40. True

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