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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 152 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  2. 2.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  3. 3.True or false: “Nice.” is a specific compliment. (a) True (b) False
  4. 4.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  6. 6.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  7. 7.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  8. 8.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it gets free food (c) it is too formal (d) it is a rule
  9. 9.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  10. 10.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  11. 11.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  12. 12.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  13. 13.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  14. 14.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) after a year (c) only if caught (d) as soon as you can
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  17. 17.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  18. 18.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  19. 19.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  20. 20.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  22. 22.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  23. 23.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  24. 24.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  25. 25.🧩 A real apology includes… (a) sorry plus a fix (b) blaming them (c) a “but” excuse (d) a laugh
  26. 26.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  27. 27.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  28. 28.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  29. 29.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  30. 30.👂 A friend gives you feedback on your poster. What should you do first? (a) argue back (b) tear the poster (c) listen and say thanks (d) sulk
  31. 31.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) say nothing (c) “It’s rubbish.” (d) “I know.”
  32. 32.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  33. 33.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  34. 34.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  35. 35.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  36. 36.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  37. 37.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  39. 39.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  40. 40.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True

Answer key

  1. False
  2. a real apology
  3. False
  4. a vague compliment
  5. unkind feedback
  6. a real apology
  7. True
  8. it shows respect
  9. True
  10. a real apology
  11. a fake apology
  12. a fake apology
  13. False
  14. as soon as you can
  15. kind, useful feedback
  16. a specific compliment
  17. a fake apology
  18. a real apology
  19. True
  20. False
  21. unkind feedback
  22. a specific compliment
  23. a vague compliment
  24. a specific compliment
  25. sorry plus a fix
  26. False
  27. False
  28. False
  29. False
  30. listen and say thanks
  31. “Thank you!”
  32. False
  33. False
  34. False
  35. False
  36. False
  37. True
  38. unkind feedback
  39. True
  40. False

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