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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 156 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  2. 2.🥪 A friendly way to give feedback on a friend’s work is… (a) one good thing, one tip (b) total silence (c) only the mistakes (d) a joke about them
  3. 3.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) say nothing (d) “I know.”
  4. 4.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) never (c) as soon as you can (d) after a year
  5. 5.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  6. 6.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  7. 7.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  8. 8.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  9. 9.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) argue back (c) listen and say thanks (d) tear the poster
  10. 10.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  11. 11.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  12. 12.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  13. 13.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  14. 14.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it shows respect (c) it is a rule (d) it is too formal
  15. 15.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  16. 16.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  17. 17.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  18. 18.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  19. 19.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  20. 20.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  21. 21.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  22. 22.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  23. 23.🧩 A real apology includes… (a) a laugh (b) sorry plus a fix (c) blaming them (d) a “but” excuse
  24. 24.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  25. 25.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  26. 26.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  27. 27.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  28. 28.True or false: “Nice.” is a specific compliment. (a) True (b) False
  29. 29.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  30. 30.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  32. 32.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  33. 33.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  34. 34.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  35. 35.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  36. 36.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  37. 37.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  40. 40.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False

Answer key

  1. False
  2. one good thing, one tip
  3. “Thank you!”
  4. as soon as you can
  5. a vague compliment
  6. a real apology
  7. False
  8. False
  9. listen and say thanks
  10. True
  11. True
  12. True
  13. a real apology
  14. it shows respect
  15. a fake apology
  16. a real apology
  17. a real apology
  18. False
  19. True
  20. True
  21. a fake apology
  22. a specific compliment
  23. sorry plus a fix
  24. False
  25. False
  26. False
  27. False
  28. False
  29. True
  30. False
  31. True
  32. True
  33. a real apology
  34. False
  35. False
  36. True
  37. unkind feedback
  38. kind, useful feedback
  39. unkind feedback
  40. False

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