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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 177 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  2. 2.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) sorry plus a fix (d) a laugh
  3. 3.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  4. 4.True or false: “Nice.” is a specific compliment. (a) True (b) False
  5. 5.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  6. 6.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  7. 7.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  8. 8.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it is too formal (d) it shows respect
  9. 9.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  10. 10.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  11. 11.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  13. 13.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  14. 14.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  15. 15.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  16. 16.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) one good thing, one tip (c) total silence (d) only the mistakes
  17. 17.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  18. 18.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  19. 19.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) only if caught (c) as soon as you can (d) never
  20. 20.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  21. 21.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  22. 22.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  23. 23.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  24. 24.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  25. 25.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  26. 26.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  27. 27.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  28. 28.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  29. 29.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  30. 30.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  31. 31.True or false: “You sounded silly up there.” is unkind feedback. (a) False (b) True
  32. 32.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  33. 33.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  34. 34.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  35. 35.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  37. 37.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  38. 38.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  39. 39.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  40. 40.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True

Answer key

  1. a real apology
  2. sorry plus a fix
  3. True
  4. False
  5. False
  6. True
  7. False
  8. it shows respect
  9. a fake apology
  10. True
  11. False
  12. kind, useful feedback
  13. a real apology
  14. a fake apology
  15. False
  16. one good thing, one tip
  17. a specific compliment
  18. False
  19. as soon as you can
  20. True
  21. True
  22. False
  23. True
  24. False
  25. False
  26. False
  27. False
  28. a real apology
  29. True
  30. a real apology
  31. True
  32. False
  33. False
  34. unkind feedback
  35. a specific compliment
  36. kind, useful feedback
  37. True
  38. True
  39. a vague compliment
  40. False

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