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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 188 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  2. 2.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  3. 3.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  4. 4.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  5. 5.True or false: “Nice.” is a vague compliment. (a) False (b) True
  6. 6.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  8. 8.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  10. 10.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  11. 11.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  12. 12.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  13. 13.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  14. 14.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  15. 15.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  16. 16.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  17. 17.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  19. 19.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  20. 20.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  21. 21.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  22. 22.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “I know.” (c) say nothing (d) “It’s rubbish.”
  24. 24.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  25. 25.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  26. 26.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  27. 27.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  28. 28.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  29. 29.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  30. 30.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  31. 31.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  32. 32.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  33. 33.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  34. 34.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  35. 35.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  36. 36.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  37. 37.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  38. 38.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  39. 39.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  40. 40.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment

Answer key

  1. True
  2. a real apology
  3. a vague compliment
  4. False
  5. True
  6. False
  7. a fake apology
  8. True
  9. unkind feedback
  10. False
  11. True
  12. True
  13. True
  14. a specific compliment
  15. a fake apology
  16. False
  17. True
  18. unkind feedback
  19. kind, useful feedback
  20. a real apology
  21. a vague compliment
  22. unkind feedback
  23. “Thank you!”
  24. False
  25. False
  26. a real apology
  27. True
  28. False
  29. False
  30. True
  31. False
  32. False
  33. True
  34. True
  35. False
  36. True
  37. kind, useful feedback
  38. a specific compliment
  39. a real apology
  40. a vague compliment

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