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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 193 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) say nothing (d) “It’s rubbish.”
  2. 2.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  3. 3.🧩 A real apology includes… (a) a “but” excuse (b) sorry plus a fix (c) blaming them (d) a laugh
  4. 4.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  5. 5.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  6. 6.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  8. 8.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  9. 9.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  10. 10.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  11. 11.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  12. 12.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  13. 13.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  15. 15.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  16. 16.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  17. 17.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  18. 18.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) after a year (c) only if caught (d) as soon as you can
  19. 19.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  21. 21.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  23. 23.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  24. 24.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  25. 25.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  26. 26.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  27. 27.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  28. 28.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  29. 29.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  30. 30.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  31. 31.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) tear the poster (d) argue back
  32. 32.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is too formal (c) it is a rule (d) it shows respect
  33. 33.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  34. 34.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  35. 35.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  37. 37.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  38. 38.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  40. 40.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) only the mistakes (d) one good thing, one tip

Answer key

  1. “Thank you!”
  2. True
  3. sorry plus a fix
  4. True
  5. True
  6. False
  7. a fake apology
  8. False
  9. a real apology
  10. True
  11. False
  12. False
  13. False
  14. kind, useful feedback
  15. a specific compliment
  16. False
  17. False
  18. as soon as you can
  19. True
  20. unkind feedback
  21. True
  22. a real apology
  23. False
  24. a fake apology
  25. a real apology
  26. kind, useful feedback
  27. True
  28. False
  29. True
  30. False
  31. listen and say thanks
  32. it shows respect
  33. False
  34. False
  35. False
  36. unkind feedback
  37. True
  38. a fake apology
  39. True
  40. one good thing, one tip

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