← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 195 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  2. 2.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) never (c) as soon as you can (d) only if caught
  3. 3.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  4. 4.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  5. 5.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  6. 6.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  7. 7.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  8. 8.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  9. 9.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  10. 10.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  11. 11.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  12. 12.🧩 A real apology includes… (a) sorry plus a fix (b) a laugh (c) blaming them (d) a “but” excuse
  13. 13.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  14. 14.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  16. 16.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  17. 17.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  19. 19.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  20. 20.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  21. 21.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  22. 22.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  23. 23.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) tear the poster (d) argue back
  24. 24.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  25. 25.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  26. 26.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) say nothing (c) “Thank you!” (d) “I know.”
  27. 27.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  28. 28.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  29. 29.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  30. 30.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  31. 31.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  32. 32.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  33. 33.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  34. 34.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  35. 35.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  36. 36.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  37. 37.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  39. 39.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  40. 40.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology

Answer key

  1. a real apology
  2. as soon as you can
  3. a vague compliment
  4. True
  5. True
  6. False
  7. False
  8. True
  9. a fake apology
  10. a fake apology
  11. False
  12. sorry plus a fix
  13. False
  14. False
  15. kind, useful feedback
  16. False
  17. True
  18. kind, useful feedback
  19. a specific compliment
  20. a vague compliment
  21. True
  22. kind, useful feedback
  23. listen and say thanks
  24. False
  25. a specific compliment
  26. “Thank you!”
  27. True
  28. False
  29. True
  30. a real apology
  31. True
  32. True
  33. True
  34. a real apology
  35. a vague compliment
  36. unkind feedback
  37. False
  38. unkind feedback
  39. True
  40. a fake apology

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students