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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 208 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

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  1. 1.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  2. 2.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  3. 3.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  4. 4.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  5. 5.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  6. 6.True or false: “Good.” is a vague compliment. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  8. 8.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  9. 9.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “It’s rubbish.” (d) “Thank you!”
  10. 10.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  11. 11.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  12. 12.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  13. 13.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  16. 16.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it shows respect (c) it is a rule (d) it is too formal
  17. 17.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  18. 18.True or false: “You sounded silly up there.” is unkind feedback. (a) False (b) True
  19. 19.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  20. 20.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  21. 21.True or false: “Nice.” is a specific compliment. (a) True (b) False
  22. 22.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  23. 23.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) only if caught (c) as soon as you can (d) never
  24. 24.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  26. 26.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  27. 27.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  28. 28.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  29. 29.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  31. 31.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
  32. 32.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  33. 33.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) False (b) True
  34. 34.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  35. 35.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  36. 36.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) listen and say thanks (d) argue back
  37. 37.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  38. 38.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  39. 39.True or false: “Your bowling was so steady today.” is a specific compliment. (a) True (b) False
  40. 40.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False

Answer key

  1. a vague compliment
  2. False
  3. False
  4. a real apology
  5. a fake apology
  6. True
  7. a real apology
  8. a vague compliment
  9. “Thank you!”
  10. False
  11. a real apology
  12. False
  13. False
  14. unkind feedback
  15. kind, useful feedback
  16. it shows respect
  17. False
  18. True
  19. kind, useful feedback
  20. True
  21. False
  22. False
  23. as soon as you can
  24. a real apology
  25. kind, useful feedback
  26. a real apology
  27. True
  28. True
  29. False
  30. unkind feedback
  31. True
  32. a specific compliment
  33. True
  34. False
  35. True
  36. listen and say thanks
  37. False
  38. True
  39. True
  40. False

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