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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 22 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  2. 2.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  3. 3.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  4. 4.True or false: “Good.” is a specific compliment. (a) True (b) False
  5. 5.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  6. 6.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  7. 7.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) after a year (c) never (d) only if caught
  8. 8.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  10. 10.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  11. 11.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  13. 13.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  14. 14.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  15. 15.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  16. 16.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  17. 17.True or false: “Nice.” is a specific compliment. (a) False (b) True
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  19. 19.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  20. 20.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) say nothing (c) “Thank you!” (d) “It’s rubbish.”
  21. 21.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  22. 22.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  23. 23.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  24. 24.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  25. 25.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  26. 26.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  27. 27.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  28. 28.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  29. 29.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  30. 30.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  31. 31.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  33. 33.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it is too formal (d) it shows respect
  34. 34.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  35. 35.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  36. 36.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  37. 37.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  38. 38.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  39. 39.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  40. 40.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology

Answer key

  1. unkind feedback
  2. a real apology
  3. a fake apology
  4. False
  5. True
  6. True
  7. as soon as you can
  8. False
  9. kind, useful feedback
  10. a fake apology
  11. False
  12. kind, useful feedback
  13. a vague compliment
  14. a real apology
  15. a specific compliment
  16. a specific compliment
  17. False
  18. kind, useful feedback
  19. True
  20. “Thank you!”
  21. False
  22. True
  23. False
  24. a real apology
  25. False
  26. False
  27. a specific compliment
  28. False
  29. True
  30. a vague compliment
  31. unkind feedback
  32. unkind feedback
  33. it shows respect
  34. True
  35. False
  36. False
  37. a real apology
  38. False
  39. True
  40. a fake apology

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