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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 227 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  3. 3.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  4. 4.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  5. 5.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  7. 7.🥪 A friendly way to give feedback on a friend’s work is… (a) only the mistakes (b) a joke about them (c) one good thing, one tip (d) total silence
  8. 8.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  9. 9.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  10. 10.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  11. 11.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  12. 12.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  13. 13.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  14. 14.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  15. 15.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  16. 16.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  17. 17.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  18. 18.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “Thank you!” (c) “I know.” (d) say nothing
  19. 19.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  20. 20.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) never (c) only if caught (d) after a year
  21. 21.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  22. 22.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  23. 23.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it is a rule (c) it is too formal (d) it gets free food
  24. 24.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  25. 25.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  26. 26.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  27. 27.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  28. 28.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  29. 29.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  30. 30.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  31. 31.True or false: “Nice.” is a specific compliment. (a) False (b) True
  32. 32.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  33. 33.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  34. 34.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  35. 35.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  36. 36.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  37. 37.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  38. 38.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  39. 39.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. True
  2. kind, useful feedback
  3. True
  4. kind, useful feedback
  5. False
  6. a real apology
  7. one good thing, one tip
  8. listen and say thanks
  9. a real apology
  10. a vague compliment
  11. a specific compliment
  12. False
  13. a specific compliment
  14. True
  15. False
  16. a real apology
  17. False
  18. “Thank you!”
  19. kind, useful feedback
  20. as soon as you can
  21. False
  22. False
  23. it shows respect
  24. True
  25. sorry plus a fix
  26. a specific compliment
  27. True
  28. unkind feedback
  29. a vague compliment
  30. a specific compliment
  31. False
  32. False
  33. a fake apology
  34. False
  35. False
  36. True
  37. unkind feedback
  38. False
  39. False
  40. kind, useful feedback

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