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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 238 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it is a rule (c) it shows respect (d) it gets free food
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  3. 3.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  6. 6.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  7. 7.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  8. 8.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  9. 9.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) only if caught (c) as soon as you can (d) after a year
  10. 10.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  11. 11.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  12. 12.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  13. 13.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  14. 14.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  15. 15.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  16. 16.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  17. 17.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  18. 18.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  19. 19.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  21. 21.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  22. 22.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  23. 23.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  24. 24.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  25. 25.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  26. 26.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  27. 27.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  28. 28.👂 A friend gives you feedback on your poster. What should you do first? (a) argue back (b) sulk (c) tear the poster (d) listen and say thanks
  29. 29.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  31. 31.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  32. 32.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  33. 33.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  34. 34.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  35. 35.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  36. 36.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  37. 37.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  38. 38.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  39. 39.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  40. 40.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False

Answer key

  1. it shows respect
  2. kind, useful feedback
  3. False
  4. unkind feedback
  5. kind, useful feedback
  6. kind, useful feedback
  7. False
  8. a fake apology
  9. as soon as you can
  10. a fake apology
  11. a real apology
  12. a vague compliment
  13. True
  14. True
  15. a specific compliment
  16. a vague compliment
  17. a fake apology
  18. False
  19. a real apology
  20. unkind feedback
  21. a real apology
  22. False
  23. unkind feedback
  24. True
  25. False
  26. a real apology
  27. True
  28. listen and say thanks
  29. False
  30. kind, useful feedback
  31. False
  32. a real apology
  33. True
  34. False
  35. a vague compliment
  36. a specific compliment
  37. unkind feedback
  38. a vague compliment
  39. kind, useful feedback
  40. False

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