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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 24 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  2. 2.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  3. 3.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  4. 4.True or false: “Ugh, that looks bad.” is unkind feedback. (a) True (b) False
  5. 5.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  6. 6.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  7. 7.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  8. 8.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  9. 9.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  10. 10.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  11. 11.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  12. 12.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  13. 13.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  15. 15.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  16. 16.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  17. 17.True or false: “Good.” is a vague compliment. (a) True (b) False
  18. 18.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  19. 19.True or false: “Good.” is a specific compliment. (a) False (b) True
  20. 20.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  21. 21.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) argue back (c) listen and say thanks (d) tear the poster
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  24. 24.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  25. 25.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it shows respect (c) it is a rule (d) it gets free food
  26. 26.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) say nothing (c) “Thank you!” (d) “I know.”
  27. 27.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  28. 28.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  29. 29.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  30. 30.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  31. 31.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  32. 32.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  33. 33.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  35. 35.🧩 A real apology includes… (a) a laugh (b) a “but” excuse (c) blaming them (d) sorry plus a fix
  36. 36.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  37. 37.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback

Answer key

  1. unkind feedback
  2. a real apology
  3. True
  4. True
  5. False
  6. a vague compliment
  7. a fake apology
  8. a real apology
  9. a vague compliment
  10. a specific compliment
  11. False
  12. True
  13. False
  14. kind, useful feedback
  15. a fake apology
  16. True
  17. True
  18. False
  19. False
  20. False
  21. listen and say thanks
  22. kind, useful feedback
  23. a fake apology
  24. a vague compliment
  25. it shows respect
  26. “Thank you!”
  27. False
  28. a fake apology
  29. False
  30. True
  31. False
  32. a real apology
  33. a specific compliment
  34. True
  35. sorry plus a fix
  36. True
  37. True
  38. unkind feedback
  39. a real apology
  40. kind, useful feedback

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