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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 246 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  2. 2.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  3. 3.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  4. 4.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  5. 5.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  6. 6.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  8. 8.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  10. 10.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  11. 11.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  12. 12.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) listen and say thanks (c) tear the poster (d) argue back
  13. 13.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  15. 15.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  16. 16.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  17. 17.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  18. 18.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  19. 19.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it shows respect (d) it is too formal
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  22. 22.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  23. 23.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) “Thank you!” (d) say nothing
  24. 24.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  25. 25.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  26. 26.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  27. 27.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  28. 28.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  29. 29.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) sorry plus a fix (d) a laugh
  30. 30.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  31. 31.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  32. 32.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  33. 33.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  34. 34.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  35. 35.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  36. 36.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  37. 37.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  38. 38.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  39. 39.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. False
  2. a fake apology
  3. a vague compliment
  4. kind, useful feedback
  5. True
  6. False
  7. a fake apology
  8. False
  9. kind, useful feedback
  10. True
  11. False
  12. listen and say thanks
  13. False
  14. a fake apology
  15. False
  16. True
  17. False
  18. True
  19. it shows respect
  20. unkind feedback
  21. kind, useful feedback
  22. False
  23. “Thank you!”
  24. True
  25. False
  26. a vague compliment
  27. a vague compliment
  28. False
  29. sorry plus a fix
  30. a specific compliment
  31. a real apology
  32. a fake apology
  33. a real apology
  34. False
  35. False
  36. True
  37. True
  38. True
  39. a fake apology
  40. unkind feedback

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