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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 251 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  2. 2.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  3. 3.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  4. 4.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  5. 5.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  6. 6.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  8. 8.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  9. 9.True or false: “Your bowling was so steady today.” is a specific compliment. (a) True (b) False
  10. 10.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  13. 13.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  14. 14.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  15. 15.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  16. 16.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  17. 17.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  18. 18.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  19. 19.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  21. 21.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  22. 22.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  23. 23.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) listen and say thanks (d) argue back
  24. 24.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  25. 25.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  26. 26.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  27. 27.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  28. 28.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  29. 29.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  30. 30.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  31. 31.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  32. 32.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  33. 33.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  34. 34.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  35. 35.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  36. 36.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  37. 37.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  38. 38.True or false: “Good.” is a specific compliment. (a) False (b) True
  39. 39.True or false: “Nice.” is a vague compliment. (a) True (b) False
  40. 40.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology

Answer key

  1. False
  2. True
  3. True
  4. a vague compliment
  5. a vague compliment
  6. unkind feedback
  7. unkind feedback
  8. a fake apology
  9. True
  10. False
  11. unkind feedback
  12. kind, useful feedback
  13. False
  14. True
  15. a fake apology
  16. True
  17. False
  18. False
  19. True
  20. kind, useful feedback
  21. a specific compliment
  22. a vague compliment
  23. listen and say thanks
  24. a real apology
  25. a fake apology
  26. unkind feedback
  27. a specific compliment
  28. a vague compliment
  29. True
  30. False
  31. kind, useful feedback
  32. True
  33. True
  34. False
  35. a real apology
  36. False
  37. a real apology
  38. False
  39. True
  40. a real apology

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