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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 258 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  2. 2.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  3. 3.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  4. 4.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  5. 5.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  6. 6.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  7. 7.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  8. 8.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  9. 9.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) “Thank you!” (d) say nothing
  10. 10.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) only the mistakes (d) one good thing, one tip
  11. 11.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  12. 12.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) only if caught (c) after a year (d) as soon as you can
  13. 13.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) listen and say thanks (d) sulk
  14. 14.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  15. 15.🧩 A real apology includes… (a) a laugh (b) blaming them (c) sorry plus a fix (d) a “but” excuse
  16. 16.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  17. 17.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  18. 18.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  19. 19.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  20. 20.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  21. 21.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  22. 22.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  23. 23.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  24. 24.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  25. 25.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  26. 26.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  27. 27.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it shows respect (d) it is too formal
  28. 28.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  29. 29.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  30. 30.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  31. 31.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  32. 32.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  33. 33.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  34. 34.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  35. 35.True or false: “Good.” is a specific compliment. (a) True (b) False
  36. 36.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  37. 37.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  38. 38.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  39. 39.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  40. 40.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False

Answer key

  1. True
  2. False
  3. a fake apology
  4. a vague compliment
  5. True
  6. True
  7. False
  8. kind, useful feedback
  9. “Thank you!”
  10. one good thing, one tip
  11. False
  12. as soon as you can
  13. listen and say thanks
  14. a vague compliment
  15. sorry plus a fix
  16. a real apology
  17. a real apology
  18. False
  19. a fake apology
  20. False
  21. a real apology
  22. True
  23. kind, useful feedback
  24. a vague compliment
  25. a fake apology
  26. False
  27. it shows respect
  28. True
  29. a fake apology
  30. False
  31. False
  32. False
  33. a real apology
  34. a specific compliment
  35. False
  36. True
  37. True
  38. a specific compliment
  39. True
  40. False

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