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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 268 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  2. 2.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it shows respect (c) it gets free food (d) it is a rule
  3. 3.🧩 A real apology includes… (a) a laugh (b) sorry plus a fix (c) blaming them (d) a “but” excuse
  4. 4.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  5. 5.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  6. 6.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  7. 7.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  8. 8.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  9. 9.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  10. 10.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  11. 11.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  12. 12.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) as soon as you can (c) after a year (d) only if caught
  13. 13.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  14. 14.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  15. 15.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  16. 16.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  17. 17.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  18. 18.🥪 A friendly way to give feedback on a friend’s work is… (a) one good thing, one tip (b) only the mistakes (c) total silence (d) a joke about them
  19. 19.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  20. 20.True or false: “Good.” is a specific compliment. (a) True (b) False
  21. 21.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  22. 22.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  23. 23.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  24. 24.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  25. 25.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  26. 26.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  27. 27.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  28. 28.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  29. 29.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  32. 32.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  33. 33.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  34. 34.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  35. 35.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  36. 36.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  37. 37.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  38. 38.True or false: “You sounded silly up there.” is unkind feedback. (a) False (b) True
  39. 39.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. True
  2. it shows respect
  3. sorry plus a fix
  4. a real apology
  5. True
  6. True
  7. a real apology
  8. False
  9. True
  10. a fake apology
  11. True
  12. as soon as you can
  13. False
  14. False
  15. a real apology
  16. False
  17. a real apology
  18. one good thing, one tip
  19. a fake apology
  20. False
  21. True
  22. a real apology
  23. a vague compliment
  24. False
  25. a specific compliment
  26. a specific compliment
  27. False
  28. True
  29. False
  30. unkind feedback
  31. False
  32. False
  33. a vague compliment
  34. unkind feedback
  35. True
  36. False
  37. True
  38. True
  39. a vague compliment
  40. kind, useful feedback

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