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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 285 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  3. 3.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  4. 4.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  5. 5.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  7. 7.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  8. 8.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  10. 10.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  11. 11.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  12. 12.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  13. 13.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  14. 14.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “I know.” (c) say nothing (d) “It’s rubbish.”
  15. 15.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  16. 16.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  17. 17.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  18. 18.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  19. 19.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  20. 20.True or false: “Ugh, that looks bad.” is unkind feedback. (a) True (b) False
  21. 21.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  22. 22.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  23. 23.True or false: “Good.” is a specific compliment. (a) True (b) False
  24. 24.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  25. 25.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  26. 26.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  27. 27.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  28. 28.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  29. 29.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  30. 30.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) never (c) only if caught (d) as soon as you can
  31. 31.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  32. 32.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  33. 33.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  34. 34.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  35. 35.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  36. 36.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  37. 37.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  40. 40.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) a laugh (d) sorry plus a fix

Answer key

  1. unkind feedback
  2. unkind feedback
  3. True
  4. False
  5. True
  6. a real apology
  7. True
  8. False
  9. kind, useful feedback
  10. True
  11. a real apology
  12. False
  13. a vague compliment
  14. “Thank you!”
  15. kind, useful feedback
  16. False
  17. False
  18. True
  19. False
  20. True
  21. a vague compliment
  22. a fake apology
  23. False
  24. False
  25. a specific compliment
  26. True
  27. True
  28. a vague compliment
  29. a real apology
  30. as soon as you can
  31. False
  32. a specific compliment
  33. False
  34. True
  35. False
  36. False
  37. False
  38. unkind feedback
  39. kind, useful feedback
  40. sorry plus a fix

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