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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 291 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

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  1. 1.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  2. 2.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  3. 3.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  4. 4.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  5. 5.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  6. 6.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “I know.” (c) “It’s rubbish.” (d) say nothing
  7. 7.True or false: “Good.” is a vague compliment. (a) False (b) True
  8. 8.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  9. 9.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  10. 10.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  11. 11.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  12. 12.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  13. 13.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  15. 15.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  17. 17.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  18. 18.🧩 A real apology includes… (a) blaming them (b) a laugh (c) sorry plus a fix (d) a “but” excuse
  19. 19.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  20. 20.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  21. 21.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  23. 23.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  24. 24.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) listen and say thanks (d) argue back
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  26. 26.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  27. 27.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  28. 28.True or false: “Good.” is a specific compliment. (a) False (b) True
  29. 29.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  30. 30.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  31. 31.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) after a year (c) as soon as you can (d) never
  32. 32.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  33. 33.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  34. 34.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  36. 36.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  37. 37.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  38. 38.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  39. 39.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  40. 40.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it is too formal (c) it gets free food (d) it is a rule

Answer key

  1. a vague compliment
  2. False
  3. True
  4. False
  5. a fake apology
  6. “Thank you!”
  7. True
  8. False
  9. a real apology
  10. unkind feedback
  11. False
  12. a specific compliment
  13. True
  14. kind, useful feedback
  15. kind, useful feedback
  16. a fake apology
  17. True
  18. sorry plus a fix
  19. True
  20. False
  21. a specific compliment
  22. kind, useful feedback
  23. True
  24. listen and say thanks
  25. unkind feedback
  26. False
  27. a real apology
  28. False
  29. False
  30. False
  31. as soon as you can
  32. a real apology
  33. False
  34. a fake apology
  35. kind, useful feedback
  36. False
  37. unkind feedback
  38. True
  39. False
  40. it shows respect

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