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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 315 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  2. 2.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  3. 3.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  4. 4.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  5. 5.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  6. 6.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  7. 7.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  8. 8.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  10. 10.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  11. 11.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  12. 12.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) only if caught (c) after a year (d) never
  13. 13.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) one good thing, one tip (c) a joke about them (d) only the mistakes
  14. 14.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  15. 15.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  16. 16.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  17. 17.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  18. 18.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  19. 19.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  20. 20.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  21. 21.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  22. 22.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  23. 23.True or false: “Good.” is a specific compliment. (a) True (b) False
  24. 24.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  25. 25.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  26. 26.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  27. 27.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  28. 28.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  29. 29.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  30. 30.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  31. 31.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  32. 32.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  33. 33.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  35. 35.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  36. 36.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  37. 37.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  38. 38.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  39. 39.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  40. 40.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is too formal (c) it shows respect (d) it is a rule

Answer key

  1. a real apology
  2. False
  3. a fake apology
  4. a fake apology
  5. False
  6. a vague compliment
  7. False
  8. kind, useful feedback
  9. unkind feedback
  10. True
  11. a real apology
  12. as soon as you can
  13. one good thing, one tip
  14. True
  15. True
  16. False
  17. a specific compliment
  18. a fake apology
  19. False
  20. False
  21. True
  22. False
  23. False
  24. False
  25. True
  26. False
  27. True
  28. True
  29. False
  30. False
  31. True
  32. False
  33. a vague compliment
  34. True
  35. a real apology
  36. False
  37. False
  38. a real apology
  39. False
  40. it shows respect

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