← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 345 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  2. 2.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  3. 3.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) sorry plus a fix (d) a laugh
  4. 4.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  5. 5.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  6. 6.🥪 A friendly way to give feedback on a friend’s work is… (a) only the mistakes (b) one good thing, one tip (c) total silence (d) a joke about them
  7. 7.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  8. 8.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  9. 9.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) True (b) False
  10. 10.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  11. 11.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  12. 12.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  13. 13.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  14. 14.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  15. 15.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  16. 16.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  17. 17.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  18. 18.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) “Thank you!” (d) say nothing
  19. 19.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  20. 20.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  21. 21.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  22. 22.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  23. 23.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  24. 24.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  26. 26.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  27. 27.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  28. 28.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  29. 29.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) listen and say thanks (c) tear the poster (d) argue back
  30. 30.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  31. 31.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  33. 33.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  34. 34.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  36. 36.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  37. 37.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  38. 38.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  39. 39.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  40. 40.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False

Answer key

  1. False
  2. a real apology
  3. sorry plus a fix
  4. False
  5. False
  6. one good thing, one tip
  7. a fake apology
  8. True
  9. False
  10. False
  11. False
  12. True
  13. False
  14. False
  15. True
  16. a fake apology
  17. True
  18. “Thank you!”
  19. unkind feedback
  20. a vague compliment
  21. False
  22. True
  23. True
  24. True
  25. kind, useful feedback
  26. kind, useful feedback
  27. False
  28. True
  29. listen and say thanks
  30. a specific compliment
  31. a vague compliment
  32. kind, useful feedback
  33. a specific compliment
  34. False
  35. unkind feedback
  36. False
  37. a specific compliment
  38. a vague compliment
  39. True
  40. False

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students