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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 36 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  2. 2.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  3. 3.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  4. 4.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  5. 5.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  6. 6.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “Thank you!” (d) “It’s rubbish.”
  7. 7.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  8. 8.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  9. 9.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  10. 10.True or false: “Nice.” is a specific compliment. (a) False (b) True
  11. 11.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  12. 12.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  13. 13.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  14. 14.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  15. 15.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  16. 16.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  17. 17.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  18. 18.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  19. 19.True or false: “Nice.” is a vague compliment. (a) True (b) False
  20. 20.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  21. 21.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) as soon as you can (c) only if caught (d) never
  22. 22.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  23. 23.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  24. 24.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  25. 25.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  26. 26.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  27. 27.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  28. 28.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  29. 29.True or false: “Good.” is a vague compliment. (a) False (b) True
  30. 30.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  31. 31.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  32. 32.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it is a rule (c) it shows respect (d) it gets free food
  33. 33.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
  34. 34.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  35. 35.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  36. 36.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  37. 37.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) listen and say thanks (c) argue back (d) sulk
  38. 38.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  39. 39.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  40. 40.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False

Answer key

  1. a fake apology
  2. a real apology
  3. True
  4. True
  5. True
  6. “Thank you!”
  7. False
  8. a specific compliment
  9. False
  10. False
  11. True
  12. a specific compliment
  13. False
  14. True
  15. True
  16. a fake apology
  17. False
  18. kind, useful feedback
  19. True
  20. a real apology
  21. as soon as you can
  22. kind, useful feedback
  23. False
  24. False
  25. a real apology
  26. a real apology
  27. True
  28. kind, useful feedback
  29. True
  30. kind, useful feedback
  31. a vague compliment
  32. it shows respect
  33. False
  34. False
  35. True
  36. False
  37. listen and say thanks
  38. False
  39. False
  40. False

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