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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 373 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  2. 2.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  3. 3.True or false: “You sounded silly up there.” is unkind feedback. (a) False (b) True
  4. 4.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  5. 5.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  6. 6.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  7. 7.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  8. 8.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  9. 9.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  10. 10.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  11. 11.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) tear the poster (d) argue back
  12. 12.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  13. 13.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  15. 15.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) say nothing (d) “It’s rubbish.”
  16. 16.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  17. 17.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  18. 18.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  19. 19.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  20. 20.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  21. 21.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  22. 22.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  24. 24.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  25. 25.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  26. 26.True or false: “Good.” is a vague compliment. (a) True (b) False
  27. 27.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  28. 28.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  29. 29.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) only if caught (c) as soon as you can (d) never
  30. 30.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  31. 31.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  32. 32.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  33. 33.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  34. 34.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  35. 35.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  36. 36.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  37. 37.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  38. 38.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  39. 39.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  40. 40.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False

Answer key

  1. a real apology
  2. True
  3. True
  4. True
  5. a specific compliment
  6. a specific compliment
  7. False
  8. a fake apology
  9. True
  10. False
  11. listen and say thanks
  12. False
  13. False
  14. a real apology
  15. “Thank you!”
  16. a fake apology
  17. False
  18. a vague compliment
  19. False
  20. True
  21. True
  22. kind, useful feedback
  23. a fake apology
  24. False
  25. False
  26. True
  27. kind, useful feedback
  28. False
  29. as soon as you can
  30. False
  31. a vague compliment
  32. True
  33. False
  34. unkind feedback
  35. True
  36. True
  37. False
  38. False
  39. True
  40. True

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