Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 412 · 40 questions

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

1. 1.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it shows respect (c) it is a rule (d) it is too formal
2. 2.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
3. 3.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
4. 4.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
5. 5.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
6. 6.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
7. 7.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
8. 8.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
9. 9.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
10. 10.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
11. 11.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
12. 12.True or false: “Not bad.” is a specific compliment. (a) True (b) False
13. 13.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
14. 14.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
15. 15.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
16. 16.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
17. 17.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
18. 18.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) after a year (c) only if caught (d) as soon as you can
19. 19.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
20. 20.🧩 A real apology includes… (a) blaming them (b) sorry plus a fix (c) a “but” excuse (d) a laugh
21. 21.True or false: “Good.” is a specific compliment. (a) False (b) True
22. 22.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
23. 23.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
24. 24.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
25. 25.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
26. 26.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
27. 27.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
28. 28.True or false: “Nice.” is a vague compliment. (a) True (b) False
29. 29.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
30. 30.True or false: “Nice.” is a specific compliment. (a) True (b) False
31. 31.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
32. 32.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) listen and say thanks (d) sulk
33. 33.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
34. 34.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
35. 35.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False
36. 36.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) only the mistakes (d) one good thing, one tip
37. 37.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
38. 38.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) False (b) True
39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
40. 40.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students