← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 415 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  2. 2.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  3. 3.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  4. 4.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  6. 6.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) never (c) as soon as you can (d) only if caught
  7. 7.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) listen and say thanks (d) sulk
  8. 8.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  9. 9.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  10. 10.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  11. 11.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  14. 14.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  15. 15.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  16. 16.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) say nothing (d) “Thank you!”
  17. 17.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  18. 18.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it is too formal (c) it is a rule (d) it gets free food
  19. 19.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  20. 20.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  21. 21.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  22. 22.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  23. 23.True or false: “Your bowling was so steady today.” is a specific compliment. (a) True (b) False
  24. 24.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  25. 25.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  26. 26.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) False (b) True
  27. 27.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  28. 28.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  29. 29.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  30. 30.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  31. 31.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  32. 32.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  33. 33.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  34. 34.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  35. 35.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  36. 36.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  37. 37.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  38. 38.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  39. 39.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  40. 40.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True

Answer key

  1. False
  2. True
  3. a fake apology
  4. False
  5. kind, useful feedback
  6. as soon as you can
  7. listen and say thanks
  8. a real apology
  9. a specific compliment
  10. True
  11. False
  12. kind, useful feedback
  13. kind, useful feedback
  14. a fake apology
  15. True
  16. “Thank you!”
  17. True
  18. it shows respect
  19. True
  20. True
  21. False
  22. a vague compliment
  23. True
  24. a vague compliment
  25. True
  26. True
  27. True
  28. a vague compliment
  29. True
  30. a vague compliment
  31. True
  32. False
  33. True
  34. a specific compliment
  35. a real apology
  36. sorry plus a fix
  37. a specific compliment
  38. False
  39. False
  40. False

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students