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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 439 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  2. 2.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  3. 3.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it shows respect (d) it is too formal
  4. 4.True or false: “Nice.” is a vague compliment. (a) True (b) False
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  6. 6.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  8. 8.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) “It’s rubbish.” (d) say nothing
  9. 9.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) total silence (c) only the mistakes (d) one good thing, one tip
  10. 10.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  11. 11.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  12. 12.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  13. 13.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  14. 14.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  15. 15.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  16. 16.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  17. 17.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  18. 18.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  19. 19.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  20. 20.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  21. 21.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  22. 22.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  23. 23.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  24. 24.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  26. 26.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  27. 27.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  28. 28.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) never (c) only if caught (d) after a year
  29. 29.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  30. 30.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  31. 31.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  32. 32.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  33. 33.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  34. 34.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  35. 35.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  36. 36.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  37. 37.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. False
  2. listen and say thanks
  3. it shows respect
  4. True
  5. unkind feedback
  6. True
  7. kind, useful feedback
  8. “Thank you!”
  9. one good thing, one tip
  10. True
  11. False
  12. a fake apology
  13. kind, useful feedback
  14. False
  15. a fake apology
  16. True
  17. False
  18. False
  19. False
  20. False
  21. True
  22. a specific compliment
  23. a fake apology
  24. a real apology
  25. unkind feedback
  26. True
  27. True
  28. as soon as you can
  29. a specific compliment
  30. a real apology
  31. True
  32. False
  33. False
  34. True
  35. True
  36. sorry plus a fix
  37. True
  38. unkind feedback
  39. a vague compliment
  40. kind, useful feedback

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