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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 46 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) only if caught (c) after a year (d) never
  2. 2.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  3. 3.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) “Thank you!” (d) say nothing
  4. 4.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  5. 5.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  6. 6.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  7. 7.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  8. 8.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  10. 10.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  11. 11.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  12. 12.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  13. 13.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  14. 14.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  15. 15.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  16. 16.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  17. 17.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  18. 18.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) sorry plus a fix (d) a laugh
  19. 19.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  21. 21.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  23. 23.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  24. 24.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  25. 25.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  26. 26.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  27. 27.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  28. 28.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  29. 29.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  30. 30.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  31. 31.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  32. 32.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  33. 33.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  34. 34.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  35. 35.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  36. 36.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  37. 37.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  38. 38.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  39. 39.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  40. 40.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it is too formal (d) it shows respect

Answer key

  1. as soon as you can
  2. a real apology
  3. “Thank you!”
  4. True
  5. a real apology
  6. a real apology
  7. a specific compliment
  8. True
  9. unkind feedback
  10. kind, useful feedback
  11. a vague compliment
  12. a specific compliment
  13. False
  14. False
  15. False
  16. False
  17. False
  18. sorry plus a fix
  19. a fake apology
  20. unkind feedback
  21. False
  22. a fake apology
  23. a fake apology
  24. a real apology
  25. a real apology
  26. unkind feedback
  27. True
  28. kind, useful feedback
  29. a specific compliment
  30. False
  31. True
  32. a vague compliment
  33. False
  34. True
  35. False
  36. True
  37. False
  38. a fake apology
  39. a fake apology
  40. it shows respect

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