← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 460 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it is too formal (c) it gets free food (d) it shows respect
  2. 2.🧩 A real apology includes… (a) blaming them (b) sorry plus a fix (c) a laugh (d) a “but” excuse
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  4. 4.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  5. 5.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  6. 6.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  7. 7.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  8. 8.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  9. 9.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) only the mistakes (c) one good thing, one tip (d) total silence
  10. 10.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  11. 11.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  12. 12.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  13. 13.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  15. 15.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  16. 16.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  17. 17.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  18. 18.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) sulk (c) argue back (d) listen and say thanks
  19. 19.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) say nothing (d) “I know.”
  20. 20.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  21. 21.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  22. 22.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  23. 23.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  24. 24.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  25. 25.True or false: “Wrong. Obviously.” is unkind feedback. (a) False (b) True
  26. 26.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  27. 27.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
  28. 28.True or false: “Good.” is a vague compliment. (a) False (b) True
  29. 29.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  30. 30.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  31. 31.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) kind, useful feedback (b) unkind feedback
  32. 32.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False
  33. 33.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  34. 34.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  36. 36.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  37. 37.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) True (b) False
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  40. 40.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment

Answer key

  1. it shows respect
  2. sorry plus a fix
  3. unkind feedback
  4. False
  5. False
  6. False
  7. False
  8. False
  9. one good thing, one tip
  10. False
  11. True
  12. False
  13. True
  14. unkind feedback
  15. a specific compliment
  16. unkind feedback
  17. True
  18. listen and say thanks
  19. “Thank you!”
  20. True
  21. True
  22. a specific compliment
  23. True
  24. kind, useful feedback
  25. True
  26. False
  27. True
  28. True
  29. False
  30. False
  31. kind, useful feedback
  32. True
  33. True
  34. True
  35. unkind feedback
  36. a fake apology
  37. True
  38. kind, useful feedback
  39. a vague compliment
  40. a specific compliment

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students