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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 466 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  2. 2.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  4. 4.True or false: “Nice.” is a specific compliment. (a) True (b) False
  5. 5.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) False (b) True
  6. 6.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  8. 8.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) False (b) True
  9. 9.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  10. 10.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  11. 11.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  12. 12.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  13. 13.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  14. 14.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  15. 15.🧩 A real apology includes… (a) a laugh (b) blaming them (c) a “but” excuse (d) sorry plus a fix
  16. 16.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  17. 17.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  18. 18.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  19. 19.True or false: “Good.” is a vague compliment. (a) False (b) True
  20. 20.True or false: “Your story is boring.” is unkind feedback. (a) True (b) False
  21. 21.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  23. 23.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  24. 24.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  25. 25.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  26. 26.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  27. 27.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  28. 28.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  29. 29.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it is too formal (d) it shows respect
  30. 30.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  31. 31.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  32. 32.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) listen and say thanks (c) sulk (d) argue back
  33. 33.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  34. 34.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  35. 35.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  37. 37.True or false: “Nice.” is a vague compliment. (a) False (b) True
  38. 38.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  39. 39.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  40. 40.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False

Answer key

  1. True
  2. a fake apology
  3. kind, useful feedback
  4. False
  5. False
  6. False
  7. unkind feedback
  8. False
  9. a real apology
  10. True
  11. a fake apology
  12. a fake apology
  13. False
  14. a vague compliment
  15. sorry plus a fix
  16. a specific compliment
  17. a real apology
  18. True
  19. True
  20. True
  21. False
  22. a fake apology
  23. a vague compliment
  24. kind, useful feedback
  25. False
  26. a real apology
  27. a specific compliment
  28. False
  29. it shows respect
  30. kind, useful feedback
  31. True
  32. listen and say thanks
  33. True
  34. False
  35. True
  36. kind, useful feedback
  37. True
  38. False
  39. a vague compliment
  40. True

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