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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 474 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Your story is boring.” is kind, useful feedback. (a) True (b) False
  2. 2.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  3. 3.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  4. 4.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  6. 6.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  7. 7.True or false: “You explained the sum so clearly — thanks!” is a vague compliment. (a) True (b) False
  8. 8.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  9. 9.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  10. 10.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) say nothing (d) “Thank you!”
  11. 11.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  12. 12.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  13. 13.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  14. 14.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  15. 15.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  16. 16.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) as soon as you can (c) only if caught (d) after a year
  17. 17.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  18. 18.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  19. 19.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
  20. 20.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  21. 21.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  22. 22.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  23. 23.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  24. 24.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  25. 25.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  26. 26.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  27. 27.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  28. 28.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  29. 29.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  30. 30.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  31. 31.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  32. 32.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  33. 33.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) False (b) True
  34. 34.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  35. 35.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  36. 36.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  37. 37.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  40. 40.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment

Answer key

  1. False
  2. a fake apology
  3. a fake apology
  4. True
  5. kind, useful feedback
  6. False
  7. False
  8. a real apology
  9. a vague compliment
  10. “Thank you!”
  11. False
  12. True
  13. False
  14. True
  15. True
  16. as soon as you can
  17. False
  18. False
  19. True
  20. False
  21. True
  22. False
  23. True
  24. a vague compliment
  25. a fake apology
  26. True
  27. True
  28. a fake apology
  29. a specific compliment
  30. True
  31. listen and say thanks
  32. a specific compliment
  33. False
  34. False
  35. True
  36. a vague compliment
  37. a vague compliment
  38. kind, useful feedback
  39. a real apology
  40. a specific compliment

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