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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 479 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  2. 2.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it gets free food (c) it is too formal (d) it is a rule
  3. 3.True or false: “Your bowling was so steady today.” is a specific compliment. (a) False (b) True
  4. 4.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  6. 6.🥪 A friendly way to give feedback on a friend’s work is… (a) a joke about them (b) one good thing, one tip (c) total silence (d) only the mistakes
  7. 7.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  8. 8.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  9. 9.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  10. 10.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  11. 11.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  12. 12.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  13. 13.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
  14. 14.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  15. 15.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  16. 16.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  17. 17.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  18. 18.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  19. 19.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) never (c) only if caught (d) as soon as you can
  20. 20.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  21. 21.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  22. 22.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  23. 23.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  24. 24.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  25. 25.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  26. 26.True or false: “Nice.” is a specific compliment. (a) False (b) True
  27. 27.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  28. 28.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “It’s rubbish.” (c) “I know.” (d) “Thank you!”
  29. 29.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  30. 30.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  31. 31.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  32. 32.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  33. 33.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  34. 34.True or false: “Ugh, that looks bad.” is unkind feedback. (a) True (b) False
  35. 35.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  36. 36.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  37. 37.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  38. 38.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  39. 39.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback

Answer key

  1. a real apology
  2. it shows respect
  3. True
  4. True
  5. kind, useful feedback
  6. one good thing, one tip
  7. False
  8. False
  9. kind, useful feedback
  10. a real apology
  11. sorry plus a fix
  12. False
  13. a specific compliment
  14. False
  15. False
  16. a real apology
  17. a specific compliment
  18. False
  19. as soon as you can
  20. a real apology
  21. False
  22. True
  23. False
  24. a fake apology
  25. False
  26. False
  27. unkind feedback
  28. “Thank you!”
  29. False
  30. False
  31. True
  32. False
  33. True
  34. True
  35. True
  36. False
  37. False
  38. False
  39. False
  40. unkind feedback

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