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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 481 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

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  1. 1.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  2. 2.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  3. 3.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  5. 5.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  7. 7.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  8. 8.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  9. 9.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  10. 10.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  11. 11.True or false: “Fine work, I guess.” is a specific compliment. (a) True (b) False
  12. 12.🧩 A real apology includes… (a) blaming them (b) sorry plus a fix (c) a laugh (d) a “but” excuse
  13. 13.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  14. 14.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  15. 15.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  16. 16.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  17. 17.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  18. 18.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  19. 19.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  20. 20.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) “I know.” (d) say nothing
  21. 21.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  22. 22.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  23. 23.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  24. 24.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  26. 26.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  27. 27.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  28. 28.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  29. 29.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  30. 30.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  31. 31.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) True (b) False
  32. 32.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  33. 33.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  34. 34.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  35. 35.True or false: “Ugh, that looks bad.” is unkind feedback. (a) False (b) True
  36. 36.True or false: “Not bad.” is a vague compliment. (a) True (b) False
  37. 37.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  38. 38.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  39. 39.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  40. 40.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment

Answer key

  1. kind, useful feedback
  2. a real apology
  3. False
  4. unkind feedback
  5. False
  6. a fake apology
  7. True
  8. a specific compliment
  9. True
  10. True
  11. False
  12. sorry plus a fix
  13. True
  14. a real apology
  15. a real apology
  16. a specific compliment
  17. unkind feedback
  18. a fake apology
  19. a specific compliment
  20. “Thank you!”
  21. True
  22. unkind feedback
  23. a specific compliment
  24. a vague compliment
  25. unkind feedback
  26. a real apology
  27. a fake apology
  28. True
  29. False
  30. False
  31. True
  32. kind, useful feedback
  33. a real apology
  34. False
  35. True
  36. True
  37. False
  38. True
  39. a fake apology
  40. a vague compliment

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