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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 494 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  2. 2.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  3. 3.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  4. 4.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
  5. 5.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  6. 6.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  7. 7.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  8. 8.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  10. 10.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  12. 12.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  13. 13.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  14. 14.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  15. 15.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
  16. 16.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) say nothing (c) “It’s rubbish.” (d) “I know.”
  17. 17.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  18. 18.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  19. 19.True or false: “Nice.” is a specific compliment. (a) True (b) False
  20. 20.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  21. 21.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  22. 22.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  23. 23.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  24. 24.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  25. 25.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  26. 26.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  27. 27.True or false: “Okay, sorry, happy now?” is a fake apology. (a) True (b) False
  28. 28.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  29. 29.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  30. 30.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  31. 31.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) kind, useful feedback (b) unkind feedback
  32. 32.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) sorry plus a fix (d) a laugh
  33. 33.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  34. 34.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  35. 35.True or false: “Good.” is a vague compliment. (a) True (b) False
  36. 36.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
  37. 37.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is too formal (b) it is a rule (c) it shows respect (d) it gets free food
  38. 38.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  39. 39.True or false: “Good.” is a specific compliment. (a) False (b) True
  40. 40.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology

Answer key

  1. unkind feedback
  2. a real apology
  3. a specific compliment
  4. False
  5. kind, useful feedback
  6. a fake apology
  7. a vague compliment
  8. False
  9. kind, useful feedback
  10. False
  11. kind, useful feedback
  12. True
  13. True
  14. unkind feedback
  15. listen and say thanks
  16. “Thank you!”
  17. True
  18. True
  19. False
  20. True
  21. False
  22. True
  23. False
  24. False
  25. a fake apology
  26. a real apology
  27. True
  28. a fake apology
  29. True
  30. a specific compliment
  31. kind, useful feedback
  32. sorry plus a fix
  33. True
  34. unkind feedback
  35. True
  36. False
  37. it shows respect
  38. a vague compliment
  39. False
  40. a fake apology

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