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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 50 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  2. 2.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  3. 3.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  4. 4.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  5. 5.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “It’s rubbish.” (c) “Thank you!” (d) say nothing
  6. 6.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  7. 7.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
  8. 8.True or false: “Good.” is a specific compliment. (a) False (b) True
  9. 9.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  10. 10.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  11. 11.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  12. 12.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  13. 13.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a real apology (b) a fake apology
  15. 15.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  16. 16.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) True (b) False
  17. 17.True or false: “Nice.” is a vague compliment. (a) False (b) True
  18. 18.True or false: “Sorry… not sorry!” is a fake apology. (a) True (b) False
  19. 19.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) tear the poster (c) argue back (d) sulk
  20. 20.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  21. 21.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  22. 22.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  23. 23.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  24. 24.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  25. 25.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  26. 26.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  27. 27.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  28. 28.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  29. 29.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) False (b) True
  30. 30.True or false: “Nice.” is a specific compliment. (a) True (b) False
  31. 31.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  32. 32.True or false: “Worst model ever.” is kind, useful feedback. (a) False (b) True
  33. 33.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) after a year (c) only if caught (d) never
  34. 34.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  37. 37.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  38. 38.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  40. 40.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology

Answer key

  1. a fake apology
  2. kind, useful feedback
  3. a fake apology
  4. a real apology
  5. “Thank you!”
  6. kind, useful feedback
  7. unkind feedback
  8. False
  9. a vague compliment
  10. True
  11. True
  12. False
  13. True
  14. a fake apology
  15. False
  16. False
  17. True
  18. True
  19. listen and say thanks
  20. a real apology
  21. True
  22. a specific compliment
  23. unkind feedback
  24. kind, useful feedback
  25. a fake apology
  26. a specific compliment
  27. False
  28. a real apology
  29. False
  30. False
  31. a fake apology
  32. False
  33. as soon as you can
  34. False
  35. unkind feedback
  36. kind, useful feedback
  37. True
  38. a specific compliment
  39. True
  40. a real apology

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