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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 507 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  2. 2.True or false: “Okay, sorry, happy now?” is a real apology. (a) True (b) False
  3. 3.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  5. 5.True or false: “Okay, cool.” is a vague compliment. (a) True (b) False
  6. 6.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  7. 7.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  8. 8.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  9. 9.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  10. 10.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  11. 11.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  12. 12.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  13. 13.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  14. 14.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  15. 15.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  16. 16.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  17. 17.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it shows respect (c) it is a rule (d) it is too formal
  18. 18.True or false: “Nice.” is a specific compliment. (a) True (b) False
  19. 19.True or false: “Nice.” is a vague compliment. (a) True (b) False
  20. 20.True or false: “Worst model ever.” is unkind feedback. (a) False (b) True
  21. 21.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  22. 22.👂 A friend gives you feedback on your poster. What should you do first? (a) argue back (b) tear the poster (c) sulk (d) listen and say thanks
  23. 23.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
  24. 24.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  25. 25.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  26. 26.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  27. 27.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  28. 28.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) “It’s rubbish.” (d) say nothing
  29. 29.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  30. 30.True or false: “Not bad.” is a vague compliment. (a) False (b) True
  31. 31.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) only if caught (c) after a year (d) as soon as you can
  32. 32.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  33. 33.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a vague compliment (b) a specific compliment
  34. 34.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  35. 35.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  36. 36.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  37. 37.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  38. 38.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  39. 39.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback

Answer key

  1. a vague compliment
  2. False
  3. a vague compliment
  4. unkind feedback
  5. True
  6. False
  7. sorry plus a fix
  8. a fake apology
  9. False
  10. a fake apology
  11. kind, useful feedback
  12. False
  13. True
  14. True
  15. False
  16. a real apology
  17. it shows respect
  18. False
  19. True
  20. True
  21. False
  22. listen and say thanks
  23. True
  24. a specific compliment
  25. False
  26. True
  27. True
  28. “Thank you!”
  29. unkind feedback
  30. True
  31. as soon as you can
  32. a fake apology
  33. a specific compliment
  34. True
  35. a fake apology
  36. unkind feedback
  37. a specific compliment
  38. False
  39. a vague compliment
  40. unkind feedback

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