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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 511 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  2. 2.True or false: “Good.” is a vague compliment. (a) False (b) True
  3. 3.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  4. 4.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
  5. 5.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  6. 6.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  7. 7.True or false: “Nice.” is a specific compliment. (a) True (b) False
  8. 8.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  9. 9.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  10. 10.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  11. 11.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  12. 12.🙏 Someone praises your drawing. What is a good reply? (a) “It’s rubbish.” (b) “I know.” (c) say nothing (d) “Thank you!”
  13. 13.True or false: “I said sorry already, stop it.” is a real apology. (a) True (b) False
  14. 14.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  16. 16.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  17. 17.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  18. 18.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  19. 19.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  20. 20.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) False (b) True
  21. 21.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
  23. 23.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it shows respect (c) it gets free food (d) it is too formal
  24. 24.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a vague compliment (b) a specific compliment
  25. 25.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  26. 26.🧩 A real apology includes… (a) a “but” excuse (b) a laugh (c) sorry plus a fix (d) blaming them
  27. 27.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  28. 28.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  29. 29.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  30. 30.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  31. 31.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  32. 32.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  33. 33.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) False (b) True
  34. 34.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a specific compliment (b) a vague compliment
  35. 35.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  36. 36.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a specific compliment (b) a vague compliment
  37. 37.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) after a year (c) as soon as you can (d) never
  38. 38.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  39. 39.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) True (b) False
  40. 40.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback

Answer key

  1. True
  2. True
  3. a vague compliment
  4. True
  5. a vague compliment
  6. a vague compliment
  7. False
  8. kind, useful feedback
  9. False
  10. False
  11. True
  12. “Thank you!”
  13. False
  14. False
  15. kind, useful feedback
  16. kind, useful feedback
  17. True
  18. a real apology
  19. False
  20. False
  21. False
  22. a fake apology
  23. it shows respect
  24. a vague compliment
  25. True
  26. sorry plus a fix
  27. a real apology
  28. unkind feedback
  29. False
  30. a fake apology
  31. True
  32. False
  33. True
  34. a specific compliment
  35. True
  36. a specific compliment
  37. as soon as you can
  38. True
  39. True
  40. unkind feedback

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