← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 570 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🧩 A real apology includes… (a) blaming them (b) a “but” excuse (c) a laugh (d) sorry plus a fix
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  3. 3.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  4. 4.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  5. 5.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  6. 6.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  7. 7.True or false: “Your bowling was so steady today.” is a specific compliment. (a) True (b) False
  8. 8.👂 A friend gives you feedback on your poster. What should you do first? (a) listen and say thanks (b) sulk (c) tear the poster (d) argue back
  9. 9.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  10. 10.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  11. 11.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  12. 12.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  13. 13.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) True (b) False
  14. 14.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  15. 15.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  16. 16.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  17. 17.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a fake apology (b) a real apology
  18. 18.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
  19. 19.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  20. 20.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  21. 21.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  22. 22.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False
  23. 23.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) False (b) True
  24. 24.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  25. 25.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  26. 26.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  27. 27.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
  28. 28.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  29. 29.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) one good thing, one tip (c) only the mistakes (d) a joke about them
  30. 30.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
  31. 31.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  32. 32.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
  33. 33.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  34. 34.True or false: “Good.” is a vague compliment. (a) False (b) True
  35. 35.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) False (b) True
  36. 36.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  37. 37.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) False (b) True
  38. 38.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “I know.” (c) “Thank you!” (d) “It’s rubbish.”
  39. 39.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  40. 40.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology

Answer key

  1. sorry plus a fix
  2. kind, useful feedback
  3. unkind feedback
  4. False
  5. a real apology
  6. a real apology
  7. True
  8. listen and say thanks
  9. a fake apology
  10. a specific compliment
  11. False
  12. a vague compliment
  13. True
  14. a vague compliment
  15. a fake apology
  16. False
  17. a fake apology
  18. False
  19. a vague compliment
  20. a specific compliment
  21. True
  22. False
  23. True
  24. True
  25. False
  26. a real apology
  27. True
  28. kind, useful feedback
  29. one good thing, one tip
  30. False
  31. True
  32. True
  33. unkind feedback
  34. True
  35. False
  36. False
  37. True
  38. “Thank you!”
  39. False
  40. a real apology

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students