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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 583 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  2. 2.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it shows respect (b) it is too formal (c) it gets free food (d) it is a rule
  3. 3.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  4. 4.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
  5. 5.🙏 Someone praises your drawing. What is a good reply? (a) say nothing (b) “It’s rubbish.” (c) “Thank you!” (d) “I know.”
  6. 6.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  7. 7.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  8. 8.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  9. 9.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) True (b) False
  10. 10.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a real apology (b) a fake apology
  11. 11.True or false: “Sorry, but it’s your fault for leaving it there.” is a real apology. (a) True (b) False
  12. 12.True or false: “Good.” is a specific compliment. (a) True (b) False
  13. 13.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  15. 15.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  16. 16.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
  17. 17.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
  18. 18.True or false: “Good.” is a vague compliment. (a) True (b) False
  19. 19.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  20. 20.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
  21. 21.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  22. 22.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
  23. 23.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  24. 24.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  25. 25.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  26. 26.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  27. 27.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  28. 28.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) only if caught (c) never (d) as soon as you can
  29. 29.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
  30. 30.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  31. 31.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) False (b) True
  32. 32.🥪 A friendly way to give feedback on a friend’s work is… (a) total silence (b) one good thing, one tip (c) only the mistakes (d) a joke about them
  33. 33.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  34. 34.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  35. 35.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  36. 36.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  37. 37.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  38. 38.True or false: “Nice.” is a specific compliment. (a) False (b) True
  39. 39.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) kind, useful feedback (b) unkind feedback
  40. 40.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False

Answer key

  1. False
  2. it shows respect
  3. False
  4. a specific compliment
  5. “Thank you!”
  6. True
  7. a specific compliment
  8. a vague compliment
  9. True
  10. a real apology
  11. False
  12. False
  13. True
  14. a real apology
  15. False
  16. unkind feedback
  17. unkind feedback
  18. True
  19. kind, useful feedback
  20. False
  21. a vague compliment
  22. True
  23. a real apology
  24. a vague compliment
  25. a specific compliment
  26. False
  27. True
  28. as soon as you can
  29. kind, useful feedback
  30. False
  31. False
  32. one good thing, one tip
  33. kind, useful feedback
  34. a fake apology
  35. unkind feedback
  36. a specific compliment
  37. True
  38. False
  39. kind, useful feedback
  40. False

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