Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 597 · 40 questions

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

1. 1.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) True (b) False
2. 2.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
3. 3.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a vague compliment (b) a specific compliment
4. 4.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
5. 5.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
6. 6.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
7. 7.True or false: “Fine work, I guess.” is a vague compliment. (a) False (b) True
8. 8.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
9. 9.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
10. 10.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
11. 11.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a real apology (b) a fake apology
12. 12.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
13. 13.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
14. 14.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) False (b) True
15. 15.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) never (c) after a year (d) as soon as you can
16. 16.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
17. 17.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
18. 18.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
19. 19.True or false: “Your bowling was so steady today.” is a vague compliment. (a) True (b) False
20. 20.True or false: “Not bad.” is a specific compliment. (a) False (b) True
21. 21.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
22. 22.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it shows respect (d) it is too formal
23. 23.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) False (b) True
24. 24.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
25. 25.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
26. 26.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
27. 27.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
28. 28.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
29. 29.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
30. 30.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
31. 31.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
32. 32.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) False (b) True
33. 33.True or false: “Sorry… not sorry!” is a fake apology. (a) False (b) True
34. 34.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
35. 35.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
36. 36.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
37. 37.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
38. 38.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
39. 39.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
40. 40.🥪 A friendly way to give feedback on a friend’s work is… (a) one good thing, one tip (b) a joke about them (c) only the mistakes (d) total silence

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