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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 603 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.True or false: “Great model! The labels could be a bit bigger.” is unkind feedback. (a) True (b) False
  2. 2.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) True (b) False
  3. 3.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
  4. 4.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  5. 5.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  6. 6.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  7. 7.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
  8. 8.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a real apology (b) a fake apology
  9. 9.🙏 Kind, useful feedback or unkind feedback? “Your story’s start is exciting. Could the end be longer?” (a) unkind feedback (b) kind, useful feedback
  10. 10.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  11. 11.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is kind, useful feedback. (a) True (b) False
  12. 12.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) kind, useful feedback (b) unkind feedback
  13. 13.😔 You hurt a friend by mistake. When should you say sorry? (a) never (b) as soon as you can (c) only if caught (d) after a year
  14. 14.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) kind, useful feedback (b) unkind feedback
  16. 16.👂 A friend gives you feedback on your poster. What should you do first? (a) sulk (b) tear the poster (c) argue back (d) listen and say thanks
  17. 17.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  18. 18.True or false: “Fine work, I guess.” is a vague compliment. (a) True (b) False
  19. 19.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “I know.” (c) “It’s rubbish.” (d) say nothing
  20. 20.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) unkind feedback (b) kind, useful feedback
  21. 21.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) unkind feedback (b) kind, useful feedback
  22. 22.True or false: “Good.” is a vague compliment. (a) True (b) False
  23. 23.🙏 A specific or a vague compliment? “Nice.” (a) a specific compliment (b) a vague compliment
  24. 24.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  25. 25.True or false: “Your story’s ending really surprised me!” is a specific compliment. (a) False (b) True
  26. 26.True or false: “Your drawing has lovely colours; maybe make the sky bigger.” is unkind feedback. (a) True (b) False
  27. 27.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) True (b) False
  28. 28.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
  29. 29.True or false: “I said sorry already, stop it.” is a fake apology. (a) True (b) False
  30. 30.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  31. 31.True or false: “Okay, sorry, happy now?” is a fake apology. (a) False (b) True
  32. 32.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
  33. 33.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  34. 34.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  35. 35.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  36. 36.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  37. 37.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  38. 38.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
  39. 39.True or false: “Sorry… not sorry!” is a real apology. (a) True (b) False
  40. 40.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) True (b) False

Answer key

  1. False
  2. False
  3. a real apology
  4. False
  5. True
  6. a fake apology
  7. a specific compliment
  8. a real apology
  9. kind, useful feedback
  10. a specific compliment
  11. True
  12. unkind feedback
  13. as soon as you can
  14. a fake apology
  15. unkind feedback
  16. listen and say thanks
  17. a vague compliment
  18. True
  19. “Thank you!”
  20. unkind feedback
  21. kind, useful feedback
  22. True
  23. a vague compliment
  24. True
  25. True
  26. False
  27. False
  28. True
  29. True
  30. False
  31. True
  32. False
  33. kind, useful feedback
  34. False
  35. False
  36. True
  37. a specific compliment
  38. a vague compliment
  39. False
  40. False

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