Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 621 · 40 questions

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

1. 1.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) True (b) False
2. 2.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
3. 3.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
4. 4.True or false: “Worst model ever.” is kind, useful feedback. (a) True (b) False
5. 5.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a real apology (b) a fake apology
6. 6.True or false: “Good.” is a specific compliment. (a) False (b) True
7. 7.True or false: “Great model! The labels could be a bit bigger.” is kind, useful feedback. (a) False (b) True
8. 8.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
9. 9.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
10. 10.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is too formal (c) it shows respect (d) it is a rule
11. 11.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
12. 12.🙏 A specific or a vague compliment? “Good.” (a) a vague compliment (b) a specific compliment
13. 13.True or false: “You sounded silly up there.” is kind, useful feedback. (a) False (b) True
14. 14.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
15. 15.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) unkind feedback (b) kind, useful feedback
16. 16.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
17. 17.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
18. 18.🙏 Kind, useful feedback or unkind feedback? “Worst model ever.” (a) kind, useful feedback (b) unkind feedback
19. 19.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) “It’s rubbish.” (d) say nothing
20. 20.True or false: “Nice try! Check step 2 of the sum once more.” is kind, useful feedback. (a) False (b) True
21. 21.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
22. 22.😔 You hurt a friend by mistake. When should you say sorry? (a) after a year (b) only if caught (c) as soon as you can (d) never
23. 23.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
24. 24.🙏 A specific or a vague compliment? “You explained the sum so clearly — thanks!” (a) a vague compliment (b) a specific compliment
25. 25.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
26. 26.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
27. 27.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) False (b) True
28. 28.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) False (b) True
29. 29.True or false: “Nice.” is a specific compliment. (a) True (b) False
30. 30.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) False (b) True
31. 31.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) argue back (c) sulk (d) listen and say thanks
32. 32.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a real apology. (a) True (b) False
33. 33.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
34. 34.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
35. 35.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) kind, useful feedback (b) unkind feedback
36. 36.🧩 A real apology includes… (a) blaming them (b) a laugh (c) sorry plus a fix (d) a “but” excuse
37. 37.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) unkind feedback (b) kind, useful feedback
38. 38.🙏 A specific or a vague compliment? “Your bowling was so steady today.” (a) a specific compliment (b) a vague compliment
39. 39.True or false: “Sorry… not sorry!” is a real apology. (a) False (b) True
40. 40.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True

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