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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 663 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  2. 2.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  3. 3.True or false: “Your story is boring.” is unkind feedback. (a) False (b) True
  4. 4.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  5. 5.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  6. 6.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  7. 7.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a real apology (b) a fake apology
  8. 8.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  9. 9.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  10. 10.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  11. 11.True or false: “I said sorry already, stop it.” is a fake apology. (a) False (b) True
  12. 12.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  13. 13.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  14. 14.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a fake apology. (a) False (b) True
  15. 15.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  16. 16.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) False (b) True
  17. 17.🙏 A specific or a vague compliment? “Fine work, I guess.” (a) a specific compliment (b) a vague compliment
  18. 18.True or false: “Your story’s start is exciting. Could the end be longer?” is kind, useful feedback. (a) True (b) False
  19. 19.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) listen and say thanks (c) sulk (d) argue back
  20. 20.True or false: “You sounded silly up there.” is kind, useful feedback. (a) True (b) False
  21. 21.😔 You hurt a friend by mistake. When should you say sorry? (a) only if caught (b) as soon as you can (c) never (d) after a year
  22. 22.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it is a rule (b) it gets free food (c) it is too formal (d) it shows respect
  23. 23.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a real apology. (a) True (b) False
  24. 24.True or false: “Sorry, but it’s your fault for leaving it there.” is a fake apology. (a) False (b) True
  25. 25.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) “It’s rubbish.” (c) “I know.” (d) say nothing
  26. 26.🙏 A specific or a vague compliment? “Okay, cool.” (a) a specific compliment (b) a vague compliment
  27. 27.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  28. 28.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a fake apology (b) a real apology
  29. 29.True or false: “You explained the sum so clearly — thanks!” is a specific compliment. (a) False (b) True
  30. 30.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a vague compliment (b) a specific compliment
  31. 31.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  32. 32.True or false: “Wrong. Obviously.” is kind, useful feedback. (a) True (b) False
  33. 33.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  34. 34.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  35. 35.True or false: “Wrong. Obviously.” is unkind feedback. (a) True (b) False
  36. 36.True or false: “Good.” is a specific compliment. (a) False (b) True
  37. 37.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) True (b) False
  38. 38.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  39. 39.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  40. 40.True or false: “Not bad.” is a specific compliment. (a) False (b) True

Answer key

  1. a specific compliment
  2. a fake apology
  3. True
  4. unkind feedback
  5. True
  6. a fake apology
  7. a fake apology
  8. True
  9. a fake apology
  10. a vague compliment
  11. True
  12. True
  13. a real apology
  14. False
  15. kind, useful feedback
  16. False
  17. a vague compliment
  18. True
  19. listen and say thanks
  20. False
  21. as soon as you can
  22. it shows respect
  23. True
  24. True
  25. “Thank you!”
  26. a vague compliment
  27. a vague compliment
  28. a real apology
  29. True
  30. a specific compliment
  31. kind, useful feedback
  32. False
  33. unkind feedback
  34. False
  35. True
  36. False
  37. False
  38. True
  39. False
  40. False

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