← Kind words: thanks, sorry and feedback lesson New set →

Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 686 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 A real apology or a fake one? “I’m sorry I was late. Next time I’ll leave earlier.” (a) a real apology (b) a fake apology
  2. 2.🙏 A real apology or a fake one? “Sorry, but it’s your fault for leaving it there.” (a) a fake apology (b) a real apology
  3. 3.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a real apology (b) a fake apology
  4. 4.🙏 A specific or a vague compliment? “Okay, cool.” (a) a vague compliment (b) a specific compliment
  5. 5.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) True (b) False
  6. 6.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  7. 7.True or false: “I love how you helped the new girl settle in.” is a vague compliment. (a) False (b) True
  8. 8.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  9. 9.💐 Why say “thank you” to the bus driver or the canteen didi? (a) it gets free food (b) it is a rule (c) it shows respect (d) it is too formal
  10. 10.🙏 Kind, useful feedback or unkind feedback? “You sounded silly up there.” (a) unkind feedback (b) kind, useful feedback
  11. 11.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a fake apology. (a) False (b) True
  12. 12.🙏 A specific or a vague compliment? “Not bad.” (a) a specific compliment (b) a vague compliment
  13. 13.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a real apology (b) a fake apology
  14. 14.True or false: “Nice try! Check step 2 of the sum once more.” is unkind feedback. (a) True (b) False
  15. 15.🙏 Someone praises your drawing. What is a good reply? (a) “I know.” (b) “Thank you!” (c) “It’s rubbish.” (d) say nothing
  16. 16.True or false: “Your story’s start is exciting. Could the end be longer?” is unkind feedback. (a) False (b) True
  17. 17.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  18. 18.True or false: “Not bad.” is a specific compliment. (a) True (b) False
  19. 19.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  20. 20.😔 You hurt a friend by mistake. When should you say sorry? (a) as soon as you can (b) only if caught (c) after a year (d) never
  21. 21.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  22. 22.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  23. 23.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  24. 24.True or false: “Ugh, that looks bad.” is kind, useful feedback. (a) True (b) False
  25. 25.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) False (b) True
  26. 26.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  27. 27.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  28. 28.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) False (b) True
  29. 29.🙏 A real apology or a fake one? “Sorry for shouting. I was upset, but that’s no excuse.” (a) a fake apology (b) a real apology
  30. 30.True or false: “Okay, cool.” is a specific compliment. (a) False (b) True
  31. 31.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a real apology. (a) True (b) False
  32. 32.🙏 A real apology or a fake one? “Okay, sorry, happy now?” (a) a fake apology (b) a real apology
  33. 33.True or false: “The way you shaded the mango looks real.” is a specific compliment. (a) True (b) False
  34. 34.🙏 Kind, useful feedback or unkind feedback? “Wrong. Obviously.” (a) kind, useful feedback (b) unkind feedback
  35. 35.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  36. 36.True or false: “I’m sorry I broke your pencil. I’ll get you a new one.” is a fake apology. (a) False (b) True
  37. 37.True or false: “Good.” is a vague compliment. (a) False (b) True
  38. 38.True or false: “Okay, cool.” is a vague compliment. (a) False (b) True
  39. 39.👂 A friend gives you feedback on your poster. What should you do first? (a) tear the poster (b) sulk (c) argue back (d) listen and say thanks
  40. 40.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) True (b) False

Answer key

  1. a real apology
  2. a fake apology
  3. a real apology
  4. a vague compliment
  5. False
  6. a specific compliment
  7. False
  8. a real apology
  9. it shows respect
  10. unkind feedback
  11. False
  12. a vague compliment
  13. a fake apology
  14. False
  15. “Thank you!”
  16. False
  17. a vague compliment
  18. False
  19. a specific compliment
  20. as soon as you can
  21. False
  22. a fake apology
  23. False
  24. False
  25. True
  26. kind, useful feedback
  27. False
  28. True
  29. a real apology
  30. False
  31. True
  32. a fake apology
  33. True
  34. unkind feedback
  35. False
  36. False
  37. True
  38. True
  39. listen and say thanks
  40. False

Free communication skills lessons, practice and worksheets at talentjr.in/communication-skills-for-students