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Kind Words and Feedback Worksheet

Communication skills lesson 23: Kind words: thanks, sorry and feedback · Set 69 · 40 questions
TalentJR

Communication tip (Specific and sincere): A real apology: says sorry for what you did and how you will fix it, with no “but” — “I’m sorry I was late. Next time I’ll leave earlier.” Kind, useful feedback: one good thing, then one tip — “Great model! The labels could be a bit bigger.” Unkind: “Worst model ever.” A specific compliment names what was good (“Your bowling was so steady today.”); a vague one does not (“Not bad.”). Thank people for their work — the bus driver, the canteen didi.

NameDateTime takenScore ___ / 40
  1. 1.🙏 Someone praises your drawing. What is a good reply? (a) “Thank you!” (b) say nothing (c) “It’s rubbish.” (d) “I know.”
  2. 2.🙏 Kind, useful feedback or unkind feedback? “Great model! The labels could be a bit bigger.” (a) unkind feedback (b) kind, useful feedback
  3. 3.True or false: “Your bowling was so steady today.” is a vague compliment. (a) False (b) True
  4. 4.🙏 Kind, useful feedback or unkind feedback? “You spoke clearly. Try looking up at the class more.” (a) kind, useful feedback (b) unkind feedback
  5. 5.🙏 A specific or a vague compliment? “The way you shaded the mango looks real.” (a) a vague compliment (b) a specific compliment
  6. 6.True or false: “Worst model ever.” is unkind feedback. (a) True (b) False
  7. 7.🙏 Kind, useful feedback or unkind feedback? “Ugh, that looks bad.” (a) unkind feedback (b) kind, useful feedback
  8. 8.True or false: “Not bad.” is a specific compliment. (a) False (b) True
  9. 9.True or false: “Your story’s ending really surprised me!” is a vague compliment. (a) False (b) True
  10. 10.🙏 A specific or a vague compliment? “Your story’s ending really surprised me!” (a) a specific compliment (b) a vague compliment
  11. 11.True or false: “Okay, sorry, happy now?” is a real apology. (a) False (b) True
  12. 12.True or false: “I said sorry already, stop it.” is a real apology. (a) False (b) True
  13. 13.True or false: “I’m sorry I forgot your birthday. Can I treat you tomorrow?” is a fake apology. (a) False (b) True
  14. 14.🙏 A real apology or a fake one? “Sorry if you got upset. You’re too sensitive.” (a) a fake apology (b) a real apology
  15. 15.🙏 A specific or a vague compliment? “Nice.” (a) a vague compliment (b) a specific compliment
  16. 16.🙏 A real apology or a fake one? “I said sorry already, stop it.” (a) a fake apology (b) a real apology
  17. 17.True or false: “You sounded silly up there.” is unkind feedback. (a) True (b) False
  18. 18.True or false: “Okay, cool.” is a specific compliment. (a) True (b) False
  19. 19.🙏 A real apology or a fake one? “Sorry… not sorry!” (a) a real apology (b) a fake apology
  20. 20.🙏 A specific or a vague compliment? “Good.” (a) a specific compliment (b) a vague compliment
  21. 21.True or false: “Sorry I laughed at you. That was unkind, and I won’t do it again.” is a real apology. (a) True (b) False
  22. 22.🙏 A specific or a vague compliment? “I love how you helped the new girl settle in.” (a) a specific compliment (b) a vague compliment
  23. 23.True or false: “I love how you helped the new girl settle in.” is a specific compliment. (a) True (b) False
  24. 24.🙏 A real apology or a fake one? “Sorry I laughed at you. That was unkind, and I won’t do it again.” (a) a fake apology (b) a real apology
  25. 25.🙏 Kind, useful feedback or unkind feedback? “Your story is boring.” (a) unkind feedback (b) kind, useful feedback
  26. 26.🙏 A real apology or a fake one? “I’m sorry I forgot your birthday. Can I treat you tomorrow?” (a) a fake apology (b) a real apology
  27. 27.True or false: “You spoke clearly. Try looking up at the class more.” is kind, useful feedback. (a) True (b) False
  28. 28.True or false: “Sorry if you got upset. You’re too sensitive.” is a fake apology. (a) True (b) False
  29. 29.🧩 A real apology includes… (a) a “but” excuse (b) blaming them (c) sorry plus a fix (d) a laugh
  30. 30.True or false: “Sorry for shouting. I was upset, but that’s no excuse.” is a fake apology. (a) False (b) True
  31. 31.True or false: “Fine work, I guess.” is a specific compliment. (a) False (b) True
  32. 32.🙏 A real apology or a fake one? “I’m sorry I broke your pencil. I’ll get you a new one.” (a) a fake apology (b) a real apology
  33. 33.True or false: “Sorry if you got upset. You’re too sensitive.” is a real apology. (a) True (b) False
  34. 34.True or false: “Your story is boring.” is kind, useful feedback. (a) False (b) True
  35. 35.True or false: “I’m sorry I was late. Next time I’ll leave earlier.” is a real apology. (a) True (b) False
  36. 36.🙏 A specific or a vague compliment? “Not bad.” (a) a vague compliment (b) a specific compliment
  37. 37.True or false: “The way you shaded the mango looks real.” is a vague compliment. (a) True (b) False
  38. 38.🙏 Kind, useful feedback or unkind feedback? “Nice try! Check step 2 of the sum once more.” (a) unkind feedback (b) kind, useful feedback
  39. 39.🙏 Kind, useful feedback or unkind feedback? “Your drawing has lovely colours; maybe make the sky bigger.” (a) kind, useful feedback (b) unkind feedback
  40. 40.True or false: “You spoke clearly. Try looking up at the class more.” is unkind feedback. (a) True (b) False

Answer key

  1. “Thank you!”
  2. kind, useful feedback
  3. False
  4. kind, useful feedback
  5. a specific compliment
  6. True
  7. unkind feedback
  8. False
  9. False
  10. a specific compliment
  11. False
  12. False
  13. False
  14. a fake apology
  15. a vague compliment
  16. a fake apology
  17. True
  18. False
  19. a fake apology
  20. a vague compliment
  21. True
  22. a specific compliment
  23. True
  24. a real apology
  25. unkind feedback
  26. a real apology
  27. True
  28. True
  29. sorry plus a fix
  30. False
  31. False
  32. a real apology
  33. False
  34. False
  35. True
  36. a vague compliment
  37. False
  38. kind, useful feedback
  39. kind, useful feedback
  40. False

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